David McMahon

Wrecking ball striking an egg
David McMahon
Build your company to last

One hundred years ago marked the start of the Roaring Twenties. This decade saw the U.S. economy expand by 40 percent, fueled by consumers purchasing high-ticket items for the first time. Automobiles, appliances, and furniture were bought en masse and on installment. This was also the founding year of the

Business people running to finish, crossing red line. Isolated on white background.
David McMahon
David McMahon: Finish the year strong (and get ready for 2020)

In that final mile, I was smiling. The crowd had delivered a thunderous roar for the past 25.2 miles. Officially, the Boston Marathon begins in Hopkinton, Mass., but the journey starts long before that. In that final mile, I reflected on where I came from. I thought about all it

Warehouse is not your attic
David McMahon
Your warehouse IS NOT your attic

It’s a temporary storage facility for your merchandise. With the right space and procedures in place, your warehouse can add value to your furniture store. When it comes to warehouses, I’ve seen them all. I’ve seen the pristine, state-of-the-art, purpose-built facilities. I’ve also seen the chopped-up back rooms that remind

Saleswoman helping someone find what they are looking for
David McMahon
What’s a decent sales volume for your showroom space?

I was recently asked this question: “A furniture retailer is boasting $441 per square foot in annual sales. That seems good, but I don’t have a point of reference. Can you put that in context? What’s the national average for furniture stores?” That’s easier asked than answered: While $441 seems

Are you keeping up?
David McMahon
Are You Keeping Up?

The biggest elements of retail success are inventory and selling. Traveling around the world consulting with retailers, I’ve seen my share of retail furniture operations in action. These operations come in all shapes and sizes, but there are typically three types of retailers. First, there are those who recognize and

Measuring Performace
David McMahon
Performance Metrics

Getting Your Numbers Right Improvement in your furniture store starts with two things: Awareness and desire. The awareness of how you’re performing against standards allows you to understand your strengths and weaknesses. It’s through the measurement against these standards, or metrics, that you can find gaps. Knowing your gaps and

Retail Challenges
David McMahon
Finding good employees

…and other retail challenges In a two-year study in conjunction with the Home Furnishings Association, we asked furniture retailers to state their top challenges. The results support what I’ve heard from our performance group members as well as consulting clients, with just six challenges making up the majority (more than

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