David McMahon
One hundred years ago marked the start of the Roaring Twenties. This decade saw the U.S. economy expand by 40 percent, fueled by consumers purchasing high-ticket items for the first time. Automobiles, appliances, and furniture were bought en masse and on installment. This was also the founding year of the
It’s a temporary storage facility for your merchandise. With the right space and procedures in place, your warehouse can add value to your furniture store. When it comes to warehouses, I’ve seen them all. I’ve seen the pristine, state-of-the-art, purpose-built facilities. I’ve also seen the chopped-up back rooms that remind
The biggest elements of retail success are inventory and selling. Traveling around the world consulting with retailers, I’ve seen my share of retail furniture operations in action. These operations come in all shapes and sizes, but there are typically three types of retailers. First, there are those who recognize and
Getting Your Numbers Right Improvement in your furniture store starts with two things: Awareness and desire. The awareness of how you’re performing against standards allows you to understand your strengths and weaknesses. It’s through the measurement against these standards, or metrics, that you can find gaps. Knowing your gaps and
…and other retail challenges In a two-year study in conjunction with the Home Furnishings Association, we asked furniture retailers to state their top challenges. The results support what I’ve heard from our performance group members as well as consulting clients, with just six challenges making up the majority (more than
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