Wayne Rivers

Image of a clock
Wayne Rivers
HFA Insights: Time is money. Are you using yours wisely?

Let’s talk about time management. Every family business is unique unto itself. But while there are no two that are alike, that doesn’t mean there are not similarities. When I meet with a family business – whether it‘s a construction company or a furniture store – we end up having

The Secret to Performance

Deliberate practice is hard. It hurts. But it works. You’re not just a furniture retailer – you’re an entrepreneur. You’re someone who worked hard to make your business a success. So, let me ask you a question: What’s the secret to getting ahead? Is it hard work, talent, brains or

Image of a clock
Wayne Rivers
Time is Money

Are you using yours effectively? Or are you sweeping floors? Every family business is unique unto itself. But while there are no two that are alike, that doesn’t mean there are not similarities. When I meet with a family business – whether it‘s a construction company or a furniture store

Face the change-web
Wayne Rivers
Is your store nimble enough to pivot with the times?

A strategic plan can help you adjust to whatever lies ahead. My wife and I were surfing TV recently when we stumbled on that old movie, “You’ve Got Mail.” Do you remember that one? Meg Ryan and Tom Hanks play Kathleen and Joe, a couple of New York singles having

A couple estate planning
Wayne Rivers
Retail Succession Planning Challenges with Longer Life Expectancies

Sometimes those extra years play havoc with your retail succession planning Recently the Centers for Disease Control and Prevention produced a paper called “Death in the United States.” While this might seem to be a morbidly unusual article for the Home Furnishings Association, please bear with me because the data

Illustration of scissors cutting a plant.
Wayne Rivers
Sowing Seeds of Destruction in Good Times

In this booming economy, make sure you’re grounded by these 8 tips We’re in the midst of good times, people. Not just the furniture industry, but almost every industry across the nation and Canada are enjoying a booming economy. Sure, there are pockets where the economy and individual companies haven’t

Man tipping his hat off
Wayne Rivers
Can being nice translate into success?

I’ve run into so many nice family business leaders in my line of work that it got me thinking about a chicken-or-egg question. Most family business leaders I know are some of the nicest people you could ever meet. Always engaging, always willing to help. That got me thinking: Are

Small man in a suit sitting on a clock
Wayne Rivers
Want to get more done in your family store? Do less.

It’s not about the hours you put in. Top performers accept fewer tasks and then obsess over getting them right. I remember my first job out of college working at a bank. I was processing loans along with two or three other people. Unlike those people, though, when five o’clock

Butterflies
Wayne Rivers
Life changes

…has your estate plan changed with it? We recently celebrated Dr. Martin Luther King Jr.’s birthday. King’s name is synonymous with grace under pressure, a wish for a peaceful resolution of differences and strength of character. But two years ago, King’s birthday was marred by ugly headlines surrounding his family’s

Photo of a businesswoman
Wayne Rivers
What Do Family-Owned Business CEOs Do?

More important, what should they do? At a peer group meeting of eight successful construction industry CEOs years ago, the members began discussing how to get the most out of an industry standard software package. One CEO asked another a question about how to key in data to produce a

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