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Marty Fischbein of Furniture Wizard
News
Robert Bell
Furniture Wizard’s Martin Fischbein passes away

The home furnishings industry is grieving over the loss of Furniture Wizard founder and president Martin Fischbein, who died last month following complications from surgery. He was 62. Fischbein was a fixture in the HFA’s Retailer Resource Center over the years and enjoyed talking about how he started his company. While selling furniture in San Diego in the 1980s and 1990s, Fischbein recognized a need for computer software to automate the day-to-day operations of the business. The need was especially acute when it came to taking inventory. At the time, software intended for other businesses didn’t consider the special needs

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Graphic of a Store layout
News
Rich Kizer and Georganne Bender
Anatomy of a store layout

Retailers use all sorts of designs to influence how shoppers behave Be honest: When did you last make a major floor move? And we don’t mean moving vignettes from over here to over there. Your sales floor is a living, breathing entity that needs to change—frequently—so your business can flourish and it’s your job to make that happen. If your furniture store is filled with the latest and greatest lines and accessories, but your sales are in a rut, it could be because your customers are bored. They come to your store not just to buy furniture; they come for ideas and inspiration.

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Building Buzz
News
Robert Bell
Building Buzz

Mike Graybeal remembers everything—the crowds, the excitement, the buzz—like it was yesterday. Truth be told his story happened nearly a decade ago, but when customers line up outside your furniture store waiting to buy your furniture, trust us: You remember it like it was yesterday. Graybeal and his older brother Bill were sitting around trying to think of ways to turn around a lackluster year at HFA member The Gray Mill in Logansport, Ind., when they decided to hold a tax-free weekend sale. We’re not talking 30 percent off or even 20 percent. We’re talking The Gray Mill eating Indiana’s

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Doing your market homework
News
Tom Shay
Doing your market homework

Attending furniture markets is only half the job; the real work starts when you get home. Whew! Take a deep breath and relax. Kick off your shoes and allow your mind to decompress. It’s been a busy few days at furniture market, and now you’re back in your store. If you’re like most retailers, as you get back to work there’s a bigger-than-life stack of mail, phone messages, notes from employees, and other concerns, each wanting your immediate attention. And while you’re sorting through all that, you have stacks of catalogs, information sheets and notes from market to review. Until

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Mandy Jeffries of Colfax Furniture
News
Robert Bell
Agent of change

Mandy Jeffries isn’t afraid to try something different. Maybe that’s why Colfax Furniture is so successful. HFA member Mandy Jeffries understands that life changes, plans change, dreams, too. Sometimes that change comes slowly, imperceptible at first. Other times change comes suddenly without any warning. The key, says Jeffries, is being able to evolve and adapt when the inevitable change comes. That flexibility is what got Jeffries through middle school, when she was sent to a military academy, so her mother could make a go of it running Colfax Furniture, the family business. Or when Jeffries, who swore she would never

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Illustration of scissors cutting a plant.
News
Wayne Rivers
Sowing Seeds of Destruction in Good Times

In this booming economy, make sure you’re grounded by these 8 tips We’re in the midst of good times, people. Not just the furniture industry, but almost every industry across the nation and Canada are enjoying a booming economy. Sure, there are pockets where the economy and individual companies haven’t fully recovered, but furniture isn’t one of them. I’m reading Keith McFarland’s excellent book, The Breakthrough Company. It reminded me of a column I wrote more than a decade ago that I still believe holds true today. Things that happen to us in this time of prosperity cause little chinks

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Policy Matters

Member News

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More From The HFA

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Congress and the Trump administration are preparing another Covid-19 relief package. The Home Furnishings Association’s Washington representative, Chris Andresen, and government relations liaison Doug Clark

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Everyone is trying to figure out what the “new normal” will look like when your stores reopen. What will recovery look like to you and

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HFA Members