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Some of the nation's biggest furniture retailers spent Tuesday discussing how to better connect with consumers at the HFA's CEO Summit in Pebble Beach, Calif.
News
Robert Bell
At CEO Summit, retailers rethink connecting with shoppers online and in their homes

Smaller furniture retailers take heart. Even the country’s top retailers share many of the same staffing problems you have. At the second day of the Home Furnishings Association’s CEO Summit in Pebble Beach,Calif., those Top 100 retailers spent this morning discussing ways and days to better use their staff. Mark Schumacher, executive vice president of the HFA, and Keith Koenig, CEO of City Furniture, led a lively morning discussion with Scott Hill, CEO of PERQ, and David Kain of Kain Automotive, exploring ways retailers can better use employees on the showroom floor and, more importantly, in their customers’ living rooms.

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HFA's Mark Schumacher speaks to attendees of the CEO Summit, made up of Top 100 retailers
News
Doug Clark
Furniture CEOs vow to reclaim sales from online competitors

The country’s top furniture retailers say they’ve given away too many sales to big, online vendors, and it’s time to win them back. That was the consensus reached during the first business session today at the Home Furnishings Association’s CEO Summit in Pebble Beach, Calif. The event attracted 50 owners, presidents and chief executives of Top 100 furniture retailers, who collectively operate thousands of brick-and-mortar stores. The CEO Summit was convened to address challenges that impact HFA members of all sizes, with the intent of finding solutions all can implement in their own stores. Participants shared a remarkable determination to

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Retailer of the Year Finalists
Announcements
Home Furnishings Association
23 HFA members named finalists for retail awards

The Home Furnishings Association has announced 23 finalists for the Association’s annual Retailer of the Year, Emerging Star and Trailblazer awards, the most coveted and influential retail honors in the furniture industry. The finalists, who range from Top 100 stores to local, family-owned retailers, were among 31 retailers nominated by their peers, manufacturers, vendors and furniture reps. The winning retailers will be selected by a panel of judges across all walks of the furniture industry. Sharron Bradley, CEO of the HFA, said those judges will have their work cut out in the coming weeks. “It’s an impressive list of finalists,”

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CEO Summit
News
Doug Clark
50 top furniture retailers tackle industry challenges at HFA’s CEO Summit

The Home Furnishings Association today convened its inaugural CEO Summit in Pebble Beach, Calif. The three-day event brings together owners, presidents and chief executives of 50 of the Top 100 home furnishings retailers for discussions about significant industry issues. The setting is an iconic golf resort on the Pacific coast, but the agenda is focused on business. Participants will share ideas about best responses to international trade challenges, eCommerce and other industry disruptions. The goal is to generate knowledge, and potential actions, that can be shared throughout the HFA membership. The topics addressed at the summit “will have ripple effects

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Digital influencer Erik Qualman tells retailers at High Point Market that technology should never replace human interaction.
News
Home Furnishings Association
Qualman: Build those personal relationships in a digital world

Social media is like a digital superhero for furniture retailers, a powerful tool to connect and share your brand with consumers. But with that power comes great responsibility, says author and digital influencer Erik Qualman. What does it take to be a successful furniture retailer in the digital era? Part of the formula is understanding when using technology is effective, and when to hold back, says Qualman, who brought his high-energy sermon to about 250 retailers at last week’s High Point Market. “Digital leaders know there’s a balance that needs to be struck between online and offline,” said Qualman, the

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Exclusive Furniture's Sam Zavary donates more than $31,000 Deputy Sandeep Dhaliwal's father Pyara Singh Dhaliwal.
Shop Talk
Robert Bell
Exclusive Furniture remembers a fallen sheriff’s deputy

Like many people in Houston, the nation and the world, Home Furnishings Association member Sam Zavary of Exclusive Furniture was stunned to hear of the fatal shooting of a Harris County sheriff’s deputy last month. Zavary met Sandeep Dhaliwal, a 10-year veteran of law enforcement, on many occasions. Dhaliwal was shot multiple times by one of two people in a stopped car during a traffic stop, according to Harris County Sheriff Ed Gonzalez. Dhaliwal was one of the first sheriff’s deputies in the country to wear a traditional Sikh turban on duty. Zavary decided to show his support for Dhaliwal

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