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The Secret to Performance

Deliberate practice is hard. It hurts. But it works. You’re not just a furniture retailer – you’re an entrepreneur. You’re someone who worked hard to make your business a success. So, let me ask you a question: What’s the secret to getting ahead? Is it hard work, talent, brains or something else? The reason why this is important is obvious to all of us, because we are constantly on the lookout for talented people who will help us achieve our personal and business missions. One of the best business books I’ve ever read is Greg Colvin’s “Talent is Overrated.” Of

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Hearing covers furniture tip-overs

A founder of Parents Against Tip-Overs pointed to common ground she shares with responsible furniture manufacturers and retailers during a congressional hearing June 13. “The compliant industry folks want a mandatory standard,” Crystal Ellis told members of the House Consumer Protection and Commerce subcommittee. “It’s something we agree on. We just want it tougher.” Ellis testified in support of the STURDY Act, introduced in April by the subcommittee chairwoman, Democratic Rep. Jan Schakowsky of Illinois (photo above). The bill would direct the Consumer Products Safety Commission to set a mandatory safety standard for furniture stability – one that would be

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Alaska retailer goes to great lengths to save on freight

Five years ago, Home Furnishings Association member Donny Dean could see the writing on the wall. His home electronics store was getting hammered by e-commerce sites, so he pulled the plug and started selling furniture. Image Home Furnishings of Wasilla, Alaska, was born. In 2017, he saw a different writing on the wall. Two bigger furniture chain stores in Wasilla that sold on volume were killing him on price. Instead of getting out of the furniture business, Dean found another solution. He bought a truck. A pretty big one, too. And that, says Dean, made all the difference. These days,

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Is it time to upgrade your payment system?

Your POS should allow you to digitally monitor inventory and sync inventory between your selling channels. Many furniture retailers are content using old payment systems and outdated technology – legacy systems – rather than dive into the unknown of a new payment platform. But outdated payment systems can negatively impact the bottom line. This can put your store at a competitive disadvantage and stop you from taking your business to the next level. Using legacy systems can be costly to your business. For instance, if the hardware or software needs regular maintenance, the costs can add up. Most IT experts

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Hall of Fame class includes Jake Jabs

Jake Jabs is one of four industry leaders who will be inducted into the American Home Furnishings Hall of Fame during the High Point Market Oct. 20. Jabs is president and CEO of Home Furnishings Association member American Furniture Warehouse in Englewood, Colo. The others in the Hall of Fame’s 2019 class are Clement “Clem” M. Lange, co-founder and chairman of Best Chairs Inc./Best Home Furnishings; Paul Maitland-Smith, founder of Maitland-Smith Ltd. and Theodore Alexander; and Jim McIngvale, founder and owner of Gallery Furniture. The American Home Furnishings Hall of Fame Foundation Inc., is an industry-wide organization founded to preserve

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California considers CCPA changes

The California Consumer Privacy Act is scheduled to take effect Jan. 1, but legislators are still making changes that can affect Home Furnishings Association members in the Golden State. There’s positive movement on some fronts. AB 846, addressing customer loyalty programs, passed the Assembly by a vote of 50-1 on May 28. It would strike out a provision in the law that bars retailers from charging customers more if they ask to have their personal data deleted. Under the law’s definitions, that could apply to purchasing history or other information used in loyalty programs that reward regular customers with special

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