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Caution Wet Floor Sign
The HFA Store
Home Furnishings Association
Spill Control & Cleanup for Facility and Customer Safety

Spills may be inevitable, but the way you handle them is up to you. Whether your facility uses chemicals, solvents or just plain old water in everyday business there are many options available to your staff to take quick action to prevent accidents. Slips on the showroom floor by a customer or employee can disastrous for a company, both legally and by damaging reputation. Make sure you have the proper procedures and supplies to address spills quickly, efficiently and safely. Showroom liquids spills like water and drinks are the most common and only require proper “wet floor” warning signs during

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Couple Stand in a Furniture Shop Holding Fabric Swatches and Smiling at Each Other
News
Home Furnishings Association
Gaining Customer Loyalty with Clienteling

While driving home from work a couple of weeks ago, I realized my husband’s birthday was in a few days. What do you get a guy that has everything? I stopped by our neighborhood Ace Hardware store, a place my husband goes on the weekends just for fun! My hopes were not high, I had absolutely no idea what my husband had or what he could possibly need. A nice elderly sales associate greeted me and asked if I needed help. I explained my situation and within 5 minutes, he pulled up my husband’s project list and identified tools on

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Cars parked in parking lot
The HFA Store
Home Furnishings Association
7 Quick Tips to a Safer Parking Lot

Did you know one in five automobile accidents occurs in a parking lot? Though there are often reduced speeds in these areas, fender benders are more likely to occur in parking lots than on open roadways. This, of course, can create a negative customer experience tied to your business just because it happened in your parking lot. So, how can you limit the number of accidents that occur in your own lot? Follow these seven tips: 1. Control the flow of traffic with a well laid out parking lot. 2. Discourage speed demons. Install speed bumps to discourage “cut through” traffic.

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HFA members walking through a building
Announcements
Home Furnishings Association
HFA Addresses BAT at High Point Market

High Point, NC, April 22, 2017 — The Home Furnishings Association (HFA) held an invitation-only meeting today, the first day of the Spring High Point Market, to talk about the Border Adjustment Tax proposal that’s the centerpiece of the House Republican comprehensive tax reform plan being spearheaded by Speaker of the House Paul Ryan (R-Wisc.). The meeting, held at the String & Splinter, was led by members of the Association’s Government Relations Action Team (GRAT). Team members Wogie Badcock, Badcock Furniture & More, Mulberry, Fla., Eric Blackledge, Blackledge Furniture, Corvallis, Ore. and Jim Kittle, Kittle’s Furniture, Indianapolis called for the

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Hudson Brothers accepting award
Announcements
Home Furnishings Association
HFA Announces 2017 Retailer of the Year Winners

High Point, NC, April 22, 2017 — The Home Furnishings Association (HFA) is proud to announce the winners of its 2017 Retailer of the Year awards, which celebrates retailers who exhibit exceptional examples of philanthropy, technology, customer experience, mentoring, sustainability and store design/merchandising. Father and son duo, David and Brad Schweig, of Sunnyland Outdoor Furniture in Dallas are the HFA Retailers of the Year in the category of businesses with a sales volume under $10 million. Sunnyland is the first casual furniture retailer to win HFA’s Retailer of the Year award. This 47-year-old company is the largest outdoor and patio

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Senior couple looking at potted plants in a furniture store
The HFA Store
Home Furnishings Association
Subconsciously Affecting Your Customers with Your Showroom Lighting

A few months ago, I was out to do some grocery shopping but was turned away from the store when I arrived. It was the middle of the day and the whole store was shut down. Care to guess why? A lighting outage. Take that in for a minute. If you’re a store manager and your cash register is down, can you still operate your store? Technically, yes. There are workarounds for that. What if your toilets start overflowing or your internet goes down or your phone lines are down? Not ideal but, hey, you’re still in business. Perhaps they

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