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Warehouse is not your attic
David McMahon
Your warehouse IS NOT your attic

It’s a temporary storage facility for your merchandise. With the right space and procedures in place, your warehouse can add value to your furniture store. When it comes to warehouses, I’ve seen them all. I’ve seen the pristine, state-of-the-art, purpose-built facilities. I’ve also seen the chopped-up back rooms that remind me of Frankenstein’s laboratory. Then there’s the expansive underground caverns packed with containers storing who knows what with creatures taking nest among the contents. In the furniture industry, retailers put up with their existing warehouse until it bursts its seams. Only then – usually when their business is doing well

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Tariffs hurt retailers, HFA member tells NPR

Furniture retailers who import products from China will have to pass additional costs to customers, Jim Kittle said in an interview broadcast on NPR’s Morning Edition. The U.S. raised tariffs on $200 billion worth of Chinese goods, including furniture, from 10 percent to 25 percent at midnight. Kittle, chairman of Home Furnishings Association member Kittle’s Furniture in Indianapolis, Ind., said he and his vendors absorbed most of the 10 percent import tax imposed last year, but 25 percent is too much. “Right now, retailers are at best marginally profitable, and furniture is no different,” he told NPR. About 30 percent

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Tip-over death prompts recall

The Consumer Products Safety Commission today announced the recall of a three-drawer chest (seen above; colors vary) that reportedly killed a 2-year-old child in a tip-over accident. The 56-pound, 27½-inch high chest was recalled by South Shore Industries Ltd. Of Canada. Units were manufactured in Canada and Mexico, with nearly 320,000 sold in the U.S. and Canada online by,, and other online retailers from October 2009 through July 2018 for about $60, according to the CPSC. No details were given about the fatality. CPSC also said South Shore received a report of another child sustaining bruises and

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Furniture orders fall in February, survey finds

Above: Ken Smith, left, with furniture analyst Jerry Epperson at High Point Market April 8, 2019. Photo by RetailerNOW team.) New orders for residential furniture fell 5 percent in February from the same month in 2018, according to a survey by High Point, N.C., accounting and consulting firm Smith Leonard. “This decline reduced year-to-date new orders to an increase of 1 percent over the first two months of last year,” the Smith Leonard report released April 30 said. “Last year’s first two month orders were up 4 percent over the previous year. Approximately 56 percent of the participants reported a

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Best of show: Knight hits the trifecta

  Photo Below: Longtime Knight Furniture employee Linda Walker shows off the store’s three Best of Texoma awards. A few days before the Best of Texoma Awards, which honor the best and brightest retailers in northern Texas and southern Oklahoma, Home Furnishings Association member Joey Gunn approached longtime Knight Furniture employee Linda Walker with a request: Should Knight be fortunate enough to win an award at the ceremony, would Walker be willing to accept it? “I was really grateful at the offer, but not surprised,” recalled Walker, who started in the store’s front office and worked her way up to

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Image of a clock
Wayne Rivers
Time is Money

Are you using yours effectively? Or are you sweeping floors? Every family business is unique unto itself. But while there are no two that are alike, that doesn’t mean there are not similarities. When I meet with a family business – whether it‘s a construction company or a furniture store – we end up having the same talk. I bet you’ve had the same talk about your store, or at least you’ve thought about it before. It’s the talk about the need for senior executives in family businesses to redefine their roles and focus on high-payoff executive functions versus the

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