In the fast-paced world of retail home furnishings, the spotlight often shines brightest on the sales force, and rightly so—they’re the gladiators in the arena, bringing in the revenue that fuels growth. But, lurking behind the scenes is an unsung cohort critical to every organization’s sustained success—the back-end operations team.
Companies of all sizes typically think of hiring and training as two separate things – but it’s especially common in smaller companies where employee training often takes the form of learning on the job and from colleagues. We will share why we believe a business that directly connects hiring and
As business owners and managers, we understand the importance of consistently driving excellence within our organizations. After all, our success depends on the performance and contributions of our employees. One powerful tool that can help us achieve this goal is the employee performance review process. However, traditional, one-size-fits-all performance reviews
In today’s retail landscape, where demands are constantly increasing and productivity is key, the role of a manager has become more crucial than ever. Often seen as the backbone of an organization, managers bear the responsibility of driving their teams toward success and ensuring that the business thrives in an
Effective employee management is essential for any business, as managing employees effectively can lead to better productivity, higher job satisfaction, and a positive organizational culture. HR managers and business owners should take the time to understand the basics of effective employee management to ensure they can lead their employees toward
How To Turn Your Quiet Quitters Into Actively Engaged Team Members If you are in the retail Furniture Industry, it’s likely that your year-over-year sales are off by at least 10% to 15%, if not 20% or more. WHY? THERE ARE A MULTITUDE OF REASONS- Inflation, high interest rates, decreasing
We here at Mosswood bring decades of expertise in business operations, recruitment, and HR, serving as providers and insiders to companies of all sizes and various industries. Our extensive experience has identified four effective hiring attributes that lead to hiring success and employee retention. Discover the secrets of companies that
Is your company struggling to attract and retain top talent? You’re not alone. The job market has undergone significant changes in recent years. The Home Furnishings Association (HFA) spoke with Carl Nyberg, Vice President/C.O.O., HOM Furniture, Max Klaben, AVP, Talent Management of Morris Furniture Co, Inc., and Seth Busby, Talent
Mosswood is excited to be the newest Solution Partner at the Home Furnishings Association (HFA). As a privately owned business, we specialize in recruitment and staffing services for companies across various industries. We are part of a dynamic group that collaborates to provide clients with various resources and expertise. Mosswood
It has been projected that somewhere between the years 2045-2050, the USA will no longer have a majority race. This demographic shift is due to several factors, including birth rates by race, the increase in multi-racial people, immigration patterns, etc. In addition, the expectations and attitudes of consumers and employees
In the years since ChatGPT’s rise to prominence, new AI products and AI methods have taken nearly every industry by
During the pandemic, the shift to digital shopping became a lifeline for consumers, marking a significant turning point in the
Innovative technologies are paramount for helping businesses stand out and boost sales in today’s customer journey. With the rapid advancement
The home furnishings industry is experiencing a digital revolution, and operations optimization is leading the way. Advanced technologies are pivotal
Why do so many would-be furniture customers abandon their carts during their shopping journey? Understanding why consumers choose not to
Government Affairs Impacting the Home Furnishings Industry in 2025 Stay informed and prepared for 2025 with an exclusive webinar featuring HFA lobbyists as they share
Elevate the Customer Experience with Omnichannel Strategies Your customers expect a seamless and personalized experience in-store and online. The best way for furniture retailers to
Discover how to ensure your business remains compliant, competitive, and well-informed about the legislative policies shaping the home furnishings industry.
Learn how to optimize your customer journey, integrate technology solutions, and develop a retail model that meets the expectations of
