Putting its decades-long green leadership to the ultimate test, Home Furnishings Association member City Furniture this week announced an ambitious goal of becoming carbon-neutral by 2040. City Furniture’s 2040 Green Promise encompasses the company’s showrooms, warehouses, and offices. It also includes its statewide delivery fleet and massive recycling initiatives, according
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Some Home Furnishings Association members in Texas aren’t happy about a proposed tax swap that one retailer compared to “playing games.” Gov. Greg Abbott, joined by Lt. Gov. Dan Patrick and House Speaker Dennis Bonnen (pictured above), unveiled a plan April 10 to raise the statewide sales tax from 6.25
A divided Consumer Products Safety Commission was given a hard push this week to take stronger action against furniture tip-overs. “I’ve been really disappointed at the speed at which we’ve seen these dangerous products taken off the market,” U.S. Rep. Jan Schakowsky (D-Ill.) said Tuesday during a CPSC oversight hearing
A strategic plan can help you adjust to whatever lies ahead. My wife and I were surfing TV recently when we stumbled on that old movie, “You’ve Got Mail.” Do you remember that one? Meg Ryan and Tom Hanks play Kathleen and Joe, a couple of New York singles having
Customer experience still counts. But studies show the most effective way to maximize customer value is to connect with them at an emotional level. Home Furnishings Association member Lael Thompson is the Chief Operating Officer for Sonshine Furniture in Aurora, Colo. Thompson will be the first to tell you the
More than one million additional American workers would become eligible for overtime pay if the U.S. Department of Labor adopts a proposed new rule. Employees earning up to $679 per week would qualify for overtime pay for working more than 40 hours in a week, according to the proposal announced
Sometimes those extra years play havoc with your retail succession planning Recently the Centers for Disease Control and Prevention produced a paper called “Death in the United States.” While this might seem to be a morbidly unusual article for the Home Furnishings Association, please bear with me because the data
There’s a reason customers show up at your store. They want something they can’t get from their phone. Exceptional Customer Service. Remember last year when Ralph Lauren announced it was closing its flagship Polo store in New York City as part of a drive to gain footing in a rapidly changing retail world?
A positive company culture may be more important than you may think By all accounts, Paul Coconis was an astute businessman quick to spot an opportunity and turn it into dollars. While other furniture retailers came and left, Coconis and Furniture Discount House carved out a niche selling furniture in
Few furniture retailers are as environmentally conscious as Home Furnishings Association member Tepperman’s of Windsor, Ontario, Canada, which prides itself on recycling everything from shipping foam products to paper receipts. That green way of thinking was rewarded yet again, this time by the Essex Region Conservation Authority, which honored Tepperman’s
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