August 14 & 15, 2019
Cleveland, Ohio
You’re invited to the Midwest and one of the country’s most vibrant cities! The Home Furnishings Association’s Insights Experience visits Cleveland, Ohio, August 14-15 with a focus on creating rock star leaders!

Meet us in Cleveland for this unique experience!

August 14


6:00pm – 9:00pm

Welcome to Cleveland, a once fading industrial city, revitalized Cleveland features a thriving bar, arts and music scene, and start-ups that are luring America’s youngest and brightest employees. What better place than to host an insight into leadership. Connect with old and new friends alike over drinks, foods, and music.



Discover leadership lessons from compelling speakers whose high-level work experiences range from Southwest Airlines to the Cleveland Clinic. Engage in a networking lunch to share your own Insights. And, since Cleveland is all about comebacks, return to the Solution Room to translate those insights into action plans.
3 Vital Questions: Transforming Workplace Drama

Chris Nagel, Senior Director, Team and Leadership Development, Cleveland Clinic
Leave the drama for your mama and learn how to transform workplace drama into workforce empowerment. This session is developed around the bestselling book by David Emerald, and delivered by Chris Nagel, Senior Director of Team and Leadership Development at the Cleveland Clinic. You will walk away with the tools you need to empower leaders and teams to become collaborative, engaged, and resilient in the face of rapid changes that mark today’s increasingly complex competitive environment.
Lead Smart – High Performance Leadership

Jason Young, President, LeadSmart, Inc
Jason Young teaches that leaders develop, motivate and empower people to achieve extraordinary results while providing vision and guidance throughout the entire process. Truly smart leaders know that is more than a mere statement of fact, but rather a personal and professional challenge to be met everyday. Faced with two choices — lead smart or die — they’ll know what to do to achieve your organization’s success. They will find out the new definition of becoming a person of influence and how that applies to everyone in your organization. Your leaders will hear how organizing talent to build effective teams creates an incredible workplace culture and how applying successful coaching skills will help your teams excel. They’ll learn how to handle change — for better or worse — and how effective disagreement management can enhance team productivity.
Solution Room

We will come back and debrief, take what we have learned and apply it to our furniture businesses. The Solution Room is your opportunity to learn from the brightest minds in our industry! Plus, have a question? Your peers have the answers. With the years of experience in this room somebody has been there and done that!


Rock & Roll Hall Of Fame Adventure | 4:00pm – 8:00pm

What would be a trip to Cleveland without a pilgrimage to the Rock and Roll Hall of Fame? A mistake! Here you will nominate the next inductee, Lead a discussion for your selection and Voice your Choice! Oh, yeah, cocktails, dinner, a tour, scavenger hunt and pinball wizardry are all part of the show!


Renaissance Cleveland Hotel, Cleveland, OH

Room Rate: $179, if registered by July 22


Member price: $99

Non-member price: $149
The Insights Experience was much better than expected and spot on, I am so glad I attended!

Linnea P.
I love the small group atmosphere and the ability to discuss with other retailers what works for them.
Erica H

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