At a time when economic uncertainty holds consumers back from spending, it’s crucial to offer a shopping experience that drives sales, raises cart size, and builds trust. Today’s buyer is more informed than ever and quick to move on from anything that doesn’t meet expectations. Here are three eCommerce tools that elevate the customer experience while boosting your bottom line.
Get your website and catalog up to date
Your website must be fast, accurate, and easy to shop to compete with big-box stores and meet rising consumer expectations. FurnitureDealer.Net helps independent furniture retailers grow by offering custom ecommerce websites, digital product catalogs, and tailored marketing solutions. Their key strength is managing large catalogs from hundreds of furniture brands, syncing product data, pricing, and inventory directly from manufacturers and POS systems. This reduces manual work and ensures product accuracy across online listings.
The goal is to make it easy for retailers to compete online without having to manage thousands of SKUs themselves. They connect their POS with our digital catalogs to show real-time inventory, pricing, and detailed product content that’s already optimized for search and mobile. The result is a complete online shopping experience that mirrors what’s in-store and drives better performance.
Getting rid of overstock with a gamification strategy
When clearance items pile up, you need more than markdowns, you need a strategy that turns excess inventory into a sales opportunity. justsayso.co helps retailers move overstock and clearance inventory using a gamified Dutch auction system. Co-branded online storefronts let customers bid on products as prices drop over time, speeding up sales while offering insights into consumer pricing behavior. It connects easily with existing catalogs and minimizes manual updates.
One example is SaySo’s partnership with Ashley Furniture in Canada, where their Ashley x Descend platform helped cut transportation costs by 20% and significantly boosted return on ad spend. “We built SaySo to help retailers turn their clearance problem into a competitive advantage,” says David Olk, the CEO. “By combining smart pricing automation with an engaging shopping experience, we help brands move inventory faster without sacrificing margins or brand equity.”
Show it before they buy it
Today’s shoppers want to visualize their purchases before committing to buy them, especially for high-ticket items like furniture. Palazzo.ai is an AI visualization tool that helps retailers increase conversions, reduce returns, and capture leads by letting shoppers see how furniture looks in their homes or in-store. From sofas to dining sets, Palazzo generates photorealistic previews, accounting for lighting, perspective, and scale, helping customers make faster, more confident decisions.
It also raises average order value by showing full room setups: place a couch, and the platform suggests a matching end table or rug. These natural upselling drives larger purchases without feeling forced. At the same time, it reduces costly returns by setting clear expectations.
Palazzo doubles as a lead-gen engine. When users engage with the tool online, retailers receive not just emails but detailed data on what furniture they viewed and what styles they prefer. “These tools aren’t just tech upgrades—they’re survival strategies for a tougher market. says Raffi Holzer, CEO of Palazzo.ai
Today, simply offering great furniture isn’t enough; you must create an engaging, seamless, and intelligent online and in-store shopping experience. Tools like FurnitureDealer.Net, JustSaySo.co, and Palazzo.ai do more than enhance operations. They actively enhance the customer experience, drive sales, improve customer satisfaction, and give retailers an edge in a crowded market. The takeaway? Investing in the right tech solutions is no longer optional, it’s essential for growth, resilience, and long-term success.
