Why Generative AI Is Becoming a Must on the Sales Floor
Retailers today are surrounded by data, but getting clear answers takes too long. At Evoneer, we’re building a new layer for modern retail work: a unified platform of generative AI copilots that make operations smarter, faster, and more connected. Our mission is to eliminate the everyday friction that slows down sales, complicates decisions, and weakens the customer experience, from the sales floor to the back office. We’re purpose-built for the realities of modern retail: physical locations, lean teams, fragmented systems, and rising expectations. Whether you’re running one store or twenty, our goal is to help your team move faster, work smarter, and focus on what matters most.
Why Generative AI Is Important on the Sales Floor
It usually starts with a simple question: “Do you have the Sterling Recliner in stock?”
But it rarely stops there. Customers want to know if it comes in other colors, what material it’s made of, when it can be delivered, and how it compares to another option they saw online.
And that’s when momentum breaks. The associate steps away to check the system—or worse, logs into a vendor portal, calls the warehouse, or tracks down a manager. The customer waits. The energy fades, and the opportunity starts to slip. In a world where speed and confidence shape the customer experience, the old way of digging through disconnected systems isn’t good enough. Retailers are under pressure. Teams are lean. Expectations are high.
Your Team’s New Superpower: Store Assistant AI
That’s why we built Store Assistant AI, the first copilot in the Evoneer platform.
Store Assistant AI is a Generative AI tool built for the sales floor. It gives Associates instant answers to everyday questions, from product details and pricing to availability and delivery timing—all without stepping away from the customer.
It’s simple to use. Associates ask questions in plain language, and the system pulls real-time answers from tools like your POS, inventory software, and vendor platforms.
No switching screens. No digging. No walking away from the customer.
How Store Assistant AI Works
Evoneer’s first product, Store Assistant AI, was built to eliminate the everyday friction that slows down the sales floor.
It connects directly to the tools retailers already use —POS, inventory, vendor systems—and delivers instant, accurate answers through a simple conversational interface.
Store teams can ask:
- “What material is the Briarwood Sectional made of?”
- “Do we have the Delaney Sofa in other colors?”
- “When can this item be delivered if it’s out of stock?”
There is no need to toggle between screens, search for SKUs, or walk away from the customer. Evoneer’s Store Assistant AI brings everything together and answers in seconds. It works on any device — tablet, phone, or desktop, and understands natural language, so teams don’t have to learn new commands or workflows. It fits into the sales flow, right where the associate is standing.
What Makes Store Assistant AI Different
Most retail tools weren’t built for the sales floor, they were built for back offices and reporting. That’s where Evoneer is different. Store Assistant AI was designed for frontline teams from day one. It’s fast, flexible, and focused on delivering value in the moments that matter most: when a customer is standing in front of you with questions.
Three key things set it apart:
- Context-aware intelligence
It knows where the associate is, what store they’re in, and what systems are connected, so the answers are always relevant. - Connected insights
It pulls live data across multiple systems (even if they’re siloed) to generate a complete picture, no more digging in five places to find one answer. - Built for speed
Every response is designed to help the associate stay with the customer, keep the conversation going, and close the sale.
Built for SMB Retailers
Evoneer isn’t retrofitted from enterprise software. It was built from the ground up for small to mid-sized retailers, especially those with physical locations, lean teams, and limited IT resources. We know every retailer has a different setup. That’s why Store Assistant AI is designed to work with your existing systems. In many cases, onboarding is straightforward and fast. And when custom integration is needed, our team and partners handle the heavy lifting to get you up and running. Whether you have one location or twenty, this is AI that works with how your team already operates, just faster, clearer, and more confident.
What’s Next
Store Assistant AI is just the beginning. Evoneer is building a full suite of AI copilots to support other parts of the retail operation, from onboarding new hires, to assisting regional managers, to helping leadership uncover new growth opportunities. But we believe it starts at the floor level. We unlock momentum across the entire business by solving real problems for store teams. That’s how we build trust, drive adoption, and set the stage for a more connected future of retail.
We’re excited to partner with HFA to bring this new technology to more retailers across the industry. If you’ve been curious about what AI could really do for your business, now’s the time to see it in action.
