HFA’s Next Gen Tours Zappos during Las Vegas Market

Roseville, CA, July 20, 2015 — The Home Furnishings Association’s (HFA) Next Generation NOW group of young home furnishings professionals will take a behind-the-scenes tour of the online customer service wunderkind, Zappos, Monday, August 3 during the Las Vegas Summer Market.

Zappos has been lauded for its meteoric success and uncompromising commitment to customer service. It has also been on Fortune’s list of 100 Best Companies to Work For. “The Zappos culture is legendary. Having the opportunity to tour their facilities while at Las Vegas Market and see their campus and culture first hand is fantastic” said NGN President, Alex Macias, Del Sol Furniture.

Next Gen NOW members are invited to sign up for a 90-minute facilities tour that will give an inside look at the Zappos culture and departments such as merchandising, human resources, and its stellar Customer Loyalty Team (customer service). The tour bus will depart the World Market Center transportation center at 8:30 a.m. on Monday, August 3. The tour is from 9:00-11:00 a.m. and space is limited.

Register today at NextGenerationNOW.net or contact Cindi Williams at (800) 422-3778 or cwilliams@nahfa.org.

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