Innovation pays off for Synchrony and its retail partners As part of Synchrony’s “Envision” conference in Chicago earlier this year, Home Furnishings Association CEO Sharron Bradley and I had the chance to visit the Synchrony offices and Innovation Station. There are apparently four of these “Innovation Stations” across Synchrony that use
Nov-Dec 2018
Raise your glass to our 2018 Emerging Star winner Home Furnishings Association (HFA) member Greg Rich wasn’t always a furniture retailer. In another life—one that seems blissfully far removed these days—Rich recruited IT workers for large companies. It was a nice-paying gig. It was also one Rich desperately wanted out of. “I
With little time to celebrate in 2019 First came President Trump’s much-heralded tax reform, which permanently lowered the corporate rate for furniture retailers and other businesses from 35 percent to 21 percent. Next came the Supreme Court’s ruling in South Dakota v. Wayfair Inc., a huge victory for retailers who
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