Today’s customer journey is anything but a funnel; it’s more like a Jackson Pollock painting. Shoppers bounce among your website, marketplaces and in-store visits. Retailers
Would you like to expand your range and sell to customers all across the country? If so, but you’re worried about costs, technical know-how and
For more than 40 years, Jerry’s research in the furnishings and mattress industries has been recognized around the world for the in-depth understanding it provides
An HFA member receives a “demand letter” from a lawyer alleging his store’s website doesn’t meet Americans with Disabilities Act requirements and threatening a lawsuit
Today’s shoppers are looking for more than just furniture. They want an experience. They come to your stores to get inspired. They want their senses
Customers expect a smooth and satisfying journey from shopping to purchase to delivery to service. Don’t fail them at any step along the way! The
