Employee Retention: Keeping Your Top Talent

2022 26 May
12:00 pm Pacific / 3:00 pm Eastern

Employee Retention: Keeping Your Top Talent

Learn strategies that you can start using today to improve employee retention in your store.

You put a lot of effort into finding those key team members, so you need to have a solid retention plan if you don’t want to lose them. We’ll discuss keeping your employees engaged and satisfied from day one. Keeping your employees happy can create a more positive work environment, increase productivity, and decrease staff turnover rates.

Takeaways from this webinar:

  • Make sure that you have a company culture that makes people want to work for you.
  • Employee engagement surveys allow you to find out why are people staying so you know what to keep doing.
  • Find out if you are competitive in the marketplace, and you can use that in your discussions with employees.
  • Don’t make short-term decisions that don’t align with your long-term plans or goals.
  • Build a relationship with your employees from day one with open lines of communication with managers and employees.
  • You have to make sure that there is an opportunity for your workforce to make a living; so, don’t overstaff during low-traffic days.
  • You may have people that want to leave their current position, so cross-training them in other departments shows them you care and want to help them grow their value and accomplish their goals.
  • Retention starts in the recruiting stage, making sure employees feel comfortable, and engaged in the company culture, showing your excitement to have them as part of the team, and showing you care.
  • Today, employees are not necessarily looking for a paycheck but looking for growth and development.
  • Connect employees with a mentor to engage with them and help their development.
  • People work for people! Train your supervisors on how to be an empathetic leader. Encourage connecting, caring, and listening to people and provide management training.
  • Instill a sense of ownership in your team by making sure that everybody knows what the goals are and getting them involved in the mission.


Tracy Jackson – SPHR, SHRM-SCP, HFA Chief HR Strategist
Tracy has extensive knowledge building and overseeing top-performing HR departments and teams working in the public, private, and employee-owned companies across various industries. She spent most of her career as the VP of HR for Sleep Train and Mattress Firm.

Irene Fostyk – Senior VP Human Resources, Levin Furniture & Mattress, John V. Schultz Furniture, and Ashley Homestores
Irene Fostyk is the Senior VP of Human Resources for Levin Furniture & Mattress, John V Schultz Furniture, and Ashley Homestores, operating 18 furniture stores and nine mattress stores in central & western Pennsylvania and northeastern Ohio.

Sarah Luther – Director of Talent and Employee Experience, Hometrends, LLC
Hometrends LLC owns and operates Ashley Furniture HomeStores in Kearney, Grand Island, and North Platte, Nebraska as well as a Retail and E-commerce Distribution Center in Kearney that serves Central Nebraska, Northwest Kansas, and Northeast Colorado. Hometrends and related companies have served central Nebraska since 1952.