Retailer essentials to grow revenue

2021 18 November
12:00 pm Pacific / 3:00 pm Eastern

Increasing your revenue as a furniture retailer comes with lots of decisions that need to be made. But, how do you know you’re making the best decisions for your store?

Luckily, HFA has retailers and experts here to share best practices and strategies for successfully increasing profitability in their businesses. You’ll also hear about the challenges these entrepreneurs faced when starting out and the lessons learned along the way.

Peer-to-peer support and guidance are so important, and that’s why this webinar is the perfect opportunity for you to learn new ideas on how to improve your business performance and get a better understanding of what it takes to maintain a successful furniture business. It should be an enlightening experience!



David Harkness Owner, Harkness Furniture

David is the owner of fourth-generation home furnishings retailer Harkness Furniture. David currently sits on the Executive Committee of the Home Furnishings Association. He participates in several performance groups and continually learns how to increase profitability and reduce expenses in this business.


Jamie Winter Co-Owner, Furniture Mall of Kansas / Tools2Win

Jamie is the co-owner and third generation of Furniture Mall of Kansas. He joined the family business in 2009 after 16 years in auto electronics manufacturing, where he was an Executive with Continental, utilizing his degrees in electrical engineering from Kansas State University and an MBA from Texas A&M University. Furniture Mall of Kansas is a Mall concept that includes three furniture brands covering three distinct price ranges from good to better and best. Jamie and his brother Jeff continue to grow, now moving the Mall concept into Texas. Jamie is also the owner and founder of Tools2Win, which provides a suite of tools that turns Point-of-Sale data into actionable information for the furniture industry.


David McMahon Founder & President, PerformNOW

David specializes in growing the sales, profits, ROI, and cash flow of operations in the furniture industry. He is a certified management accountant and a certified supply chain professional, and simply put, he deploys solutions that make money.


Jim Grandillo VP of the Consulting Division, PMP

Jim has been in the home furnishings business since 1971. Starting as a salesperson, manager then onto business development large national chains. In 1996 he left the corporate world and became a business consultant for the Shepherd Management Group and JRM Sales + Management, Inc. He joined PMP (“Promotions Means Profits”) in March of 2020 as Vice President of the Consulting division, whose purpose is to define the areas where retailers need to improve their business for greater success and then help those retailers grow and prosper for the long term.