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Customer expectations are rapidly changing as they become increasingly obsessed with research and convenience. When looking for any business, customers want to quickly look online, find the best option, and solve their needs as soon as possible. The businesses that provide a modern frictionless experience will win and dominate their local market.
Studies show that 88% of consumers prefer messaging as their primary form of communicating with a business. Podium helps businesses modernize the way they interact with customers along their buying journey by providing a suite of messaging tools to help drive scalable growth.