HFA Blog
Smith Leonard survey finds continued growth in new furniture orders
December capped a strong year for new furniture orders, Smith Leonard PLLC reports. A 7 percent increase “was the 12th straight month of positive comparison to the previous year. This led to an increase of 6 percent in new orders for the year,” the High Point, N.C., accounting and business consulting firm
Manufacturer recalls sleeper chair folding mattresses as fire hazard
California manufacturer D&D Futon Furniture has recalled its sleeper chair folding mattresses because they don’t meet the federal flammability standard. No injuries have been reported, according to the federal Consumer Products Safety Commission, but purchasers “should immediately stop using the recalled mattresses and contact D&D Futon Furniture to receive a
Get those young associates out of the sales basement
The image of a 30-year-old child still living in the basement might trouble many parents who expected their kids to become more productive. Owners of furniture stores should be just as bothered by 30-year-old sales associates who are still learning on the job long after they should be making money
J.B. Hunt adds to its furniture-delivery capacity
J.B. Hunt Transport Services has purchased Cory 1st Choice Home Delivery, a move meant to “expand our expertise in furniture delivery,” J.B. Hunt President and CEO John Roberts said. The $100 million deal was announced Jan. 9 and completed Feb. 15, according to a J.B. Hunt press release. J.B. Hunt, based in Lowell, Ark.,
Report: Even slightest hiccup can send customers to your competitor
It’s hardy new that customers demand engaging and relevant interactions and conversations across all channels when shopping in your furniture store. But how demanding are they? Sixty-three percent say it only takes one bad shopping experience to turn them off from your brand, according to BRP, a retail consulting firm.