Profit Grows by Taking Care of Customers and Employees
Jonathan Schulman
Profits Grows By Taking Care of Customers and Employees

I don’t know what the heck happened, but the garbage guys forgot to pick up my green can full of lawn clippings and mulchables from our curb on Tuesday. When I called to complain, they apologized and said a truck would be back before 6:00. I was stunned—service from a

HFA_QCS_5 Ways to Increase Website Traffic
Home Furnishings Association
Quick Click Solutions: 5 Ways to Increase Website Traffic

5 tips to help you increase your website traffic from Charlotte Shragge, Alliance Partner Manager with Podium. Quick things you can do today, from SEO tweaks and digital advertising to social media that will improve your online traffic results.

Salesperson with clipboard helping a family shop.
Your Customer Experience Game Changer

The holy grail of retail – everyone is looking for the game changer for their customer experience. The question is: How can you let your guests experience products that aren’t physically present? Before 2020, virtual reality headsets created a lot of buzz. Now, even with tons of sanitizer, they’re an

Customer Experience_Automate delivery_HFA blog image
Automating Fulfillment Increase Customer Experience

The pace of change experienced in the furniture retail sector over the past few years has been unprecedented, driven by shifting consumer behavior and spending patterns. This has seen rates of customer loyalty decline, with consumers more empowered, flexible, and diverse when it comes to where and how they shop.

Rewards of Cultivating Potential Sales-DoorCounts-_HFA blog image
Rewards of Cultivating Potential Sales

Cultivating potential sales could be the difference between financial stability and increasing expenses. That’s why it’s important to have a proper process to build the relationship with opportunities coming in your door. A POTENTIAL SALE is not yet a SALE. Even though she has not bought, she is a shopper

Sales as a career_HFA blog image
HFA Sales Academy
Sales is a Great Career

My grandmother had a fantastic career in furniture. She was my mentor and my leader. She had a 30-year career in Sales with Haverty’s Furniture in Florida and taught me everything I knew about sales. My grandmother had a fantastic career in furniture. She retired and moved to Georgia to

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Congress and the Trump administration are preparing another Covid-19 relief package. The Home Furnishings Association’s Washington representative, Chris Andresen, and government relations liaison Doug Clark

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Everyone is trying to figure out what the “new normal” will look like when your stores reopen. What will recovery look like to you and