The HFA Government Relations Action Team (GRAT) recently hosted Federal Maritime Commissioner Rebecca Dye during its regular meeting. Commissioner Dye is currently serving her fourth term and has been a Commissioner since 2002. She is leading the Federal Maritime Commission (FMC) effort, Fact-Finding 29, as they examine the supply chain
More Sales = More Returns Do you have a solid returns process? As retailers gear up for peak sales seasons, it’s important not to lose sight of what happens next. Unfortunately, some of the merchandise you sell is going to come back! And increased sales mean increased returns. With more
Over the past few years, the emergence of the digital economy had already begun to change consumers’ expectations and buying habits. The COVID-19 pandemic has only accelerated the pace of change – placing more power and choice in consumers’ hands. Consumers are demanding – and smart retailers are providing –
Making a typical final mile home delivery in the COVID-19 era has changed for the foreseeable future. Many retailers have risen to the challenge and innovated quickly to provide options – driven by consumer preferences. Prior to the pandemic, the majority of deliveries made by full-line furniture retailers were a
Before we list the five important reasons why you should use a freight broker, let’s define what they do. A freight broker arranges freight shipping between a carrier and a shipper. In exchange, the broker receives a small commission for facilitating the transaction. Freight brokers add value and flexibility to your
When the coronavirus pandemic subsides, the furniture industry is going to look markedly different. The supply shock that started in China in February and the demand that followed when stores reopened after closing for months exposed vulnerabilities from Asian manufacturers to U.S. ports and railways that are only now being
The Home Furnishings Association and other industry groups have asked the Federal Maritime Commission to suspend unreasonable detention and demurrage charges on containers and chassis at the Los Angeles and Long Beach ports. Worsening delays and inefficiencies at the Southern California ports are knotting an already constricted supply chain and
More Sales = More Returns As retailers gear up for peak holiday season sales, it is important not to lose sight of what happens next. Unfortunately, some of the merchandise you sell is going to come back! And increased sales mean increased returns. With more online shopping, the rate of
Furniture in stock? Shout it out, because Americans want it now. That’s a powerful message that some furniture retailers are broadcasting loud and clear. One is American Furniture Warehouse in Greensboro, N.C. It recently began airing a TV ad titled “In Stock.” “With trucks arriving daily at American Furniture Warehouse,
It’s not much, but furniture retailers can find a sliver of solace knowing they are not alone in the disruption of their supply chains. Main Street mom-and-pop stores to some of the largest global manufacturers have had their worlds upended by the pandemic. The impact of that disruption can be measured in a new study
A new president may take office Jan. 20, but the Home Furnishings Association must continue to project a consistent voice
In this Quick Click Solutions video by Erin Martin of Netsertive, Erin shares three tips on how furniture retailers
More Sales = More Returns Do you have a solid returns process? As retailers gear up for peak sales seasons,
One of the more consequential impacts of the Trump Administration had been its focus on reducing federal regulation. The administration
If you’ve been in business for a century, you’ve pushed through some hard times. “In the same spirit of overcoming
Congress and the Trump administration are preparing another Covid-19 relief package. The Home Furnishings Association’s Washington representative, Chris Andresen, and government relations liaison Doug Clark
Everyone is trying to figure out what the “new normal” will look like when your stores reopen. What will recovery look like to you and
