Supply Chain

A pile of used mattresses ready to be recycled
Mattress Recycling Council
Reuse, Reduce, Recycle: Mattress Recycling Council Makes it Easy

There is no rest for the mattress industry when it comes to recycling. Through the work of the Mattress Recycling Council (MRC), which was created by the International Sleep Products Association (ISPA) to administer statewide mattress recycling programs in California, Connecticut, and Rhode Island, over 12 million mattresses and box

hand changes face of dice from B2C to D2C
Arindam Basu
Direct-To-Consumer Product Options Increases Profitability for Retailers

The Direct-To-Consumer (DTC) market has grown 75% over the last two years, surpassing $200B. DTC provides excellent flexibility to offer more affordable and effective choices with improved profit margins and reduced costs.  In this article, we will review the growth of Direct-to-Consumer product options and how they will increase profitability

Warehouse worker attaching label onto box being shipped.
PartnerShip
Potential 2023 UPS Strike Could Impact Retailers

Prepare for Shipping Disruptions In today’s interconnected business landscape, small businesses heavily rely on efficient and reliable shipping services to maintain their supply chains and meet customer demands. With the potential 2023 UPS strike looming, you must understand the implications and take proactive measures to safeguard your operations. In this

Consistent Advocacy Engagement Leads to Results_HFA-GRAT
Chris Andresen
Consistent Advocacy Engagement Leads to Results

Consistency in advocacy engagement has been the main pillar of HFA’s Government Relations Action Team (GRAT) throughout the COVID-19 pandemic. In October 2020, the U.S. Trade Representative (USTR) announced a Section 301 investigation into alleged misconduct in Vietnam related to currency manipulation and illegal logging. The announcement jolted the furniture

HFA_Power in the numbers Influences supply chain challenges
Mark Schumacher
Power in the numbers Influences supply chain challenges

I’ve noticed an interesting shift in meetings we’ve had with key staff in Cabinet departments like Commerce and Transportation or with members of Congress. Before I get to that shift, you need to know that we have increased the frequency of the meetings with influencers intentionally. We have got to

Overhead view of cargo container ship at night
Chris Andresen
HFA GRAT examines supply chain disruptions

The HFA Government Relations Action Team (GRAT) recently hosted Federal Maritime Commissioner Rebecca Dye during its regular meeting. Commissioner Dye is currently serving her fourth term and has been a Commissioner since 2002. She is leading the Federal Maritime Commission (FMC) effort, Fact-Finding 29, as they examine the supply chain

Reverse Logistics graphic
Riaz Husein
How to create a seamless returns process

More Sales = More Returns Do you have a solid returns process? As retailers gear up for peak sales seasons, it’s important not to lose sight of what happens next. Unfortunately, some of the merchandise you sell is going to come back! And increased sales mean increased returns. With more

Omnichannel technology of online retail business.
Riaz Husein
How to create a truly omnichannel experience for your customers

Over the past few years, the emergence of the digital economy had already begun to change consumers’ expectations and buying habits. The COVID-19 pandemic has only accelerated the pace of change – placing more power and choice in consumers’ hands. Consumers are demanding – and smart retailers are providing –

Image of Delivery people setting up furniture
Riaz Husein
New Standards for Final Mile Delivery

Making a typical final mile home delivery in the COVID-19 era has changed for the foreseeable future. Many retailers have risen to the challenge and innovated quickly to provide options – driven by consumer preferences. Prior to the pandemic, the majority of deliveries made by full-line furniture retailers were a

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