It feels so good to be back on the road again! Zoom calls are great, and they fill a purpose; however, there is no better way to get to know our members than to visit their stores. Honoring our HFA retailers of the year winners, meeting their teams, and seeing
I am not big on gold watches or plaques. While they are historical ways to thank people for their dedication and service, I find that too often, a watch ends up in a drawer and forgotten, and the plaque languishes dustily on a shelf. To me, there is power in
I always remind myself and other people that I am not a furniture retailer. I do have retail in my background, but I don’t own a furniture store. As CEO of the Home Furnishings Association, my job is to serve members and always advocate for them and their businesses. My
I have been to Washington, D.C. twice to discuss furniture industry issues on behalf of HFA and our members. It’s a trip HFA makes annually to meet face-to-face with our lawmakers and various government agencies to make sure our voices are heard as people who make a living in the
As I write this, people throughout the country are dealing with crippling winter storms and need a helping hand. My area in Texas has been hit especially hard. In the six days my stores were closed, most of my employees were without power. City water facilities experienced power failures, generator
We use facial recognition traffic counters on our front doors to get as accurate of a count as possible of the people entering our furniture stores. It also captures a small image of each individual. A couple of years ago, we discovered that on more than 30 occasions, a particular
I am craving contact! I think in home furnishings, we all are craving contact right now. Our industry has many wonderful attributes, but the one thing that I fell in love with and that resonates with me is our business’ collegial nature. We are part of a customer-centric industry, and
I’m David Gunn of Knight Furniture, your HFA president for 2021. I’ve never looked more forward to a new year than this one. Yet as painful as 2020 was on many levels, I did learn a few lessons. I was reminded never to take anything, or anyone, for granted. It
Jerry Epperson is a trusted researcher and analyst for Mann, Armistead, & Epperson with more than 40 years of furniture industry experience and a great friend to the Home Furnishings Industry. We always look forward to hosting his standing-room-only seminars in our HFA Resource Center. As you are all aware, due to the COVID-19 restrictions, we were unable to
The HFA community has lost a true industry leader and friend in the passing of MOR Furniture founder Richard Haux, Sr. Rick passed away on November 5, 2020, at 74. Rick attended and graduated from San Diego State University with a degree in Accounting and began a career in Accounting
Joe Cudall, Partner and Senior Consultant with LeadShift offers you the building blocks to help create a solid leadership team
On January 19th, the Consumer Product Safety Commission (CPSC) voted unanimously, 4-0, to advance its Notice of Proposed Rulemaking (NPR)
Recently, the Consumer Product Safety Commission (CPSC) denied an industry request, co-signed by HFA, to extend the comment period for
The Dufresne Group (TDG) achieves an 85% Increase in self-service delivery confirmations with Package.ai’s Conversational AI Platform The implementation of
An engaged leader facilitates, strengthens, connects, and inspires employees to increase their work engagement. Having engaged employees means they are
Congress and the Trump administration are preparing another Covid-19 relief package. The Home Furnishings Association’s Washington representative, Chris Andresen, and government relations liaison Doug Clark
Everyone is trying to figure out what the “new normal” will look like when your stores reopen. What will recovery look like to you and
