Member Stories

Michael Fiacco and his wife at the HFA Retailer of the Year Celebration.
Mark Schumacher
Lessons from the Road – Old Brick Furniture & Mattress Co

Several companies grew during the pandemic, finding ways to expand amid stiff headwinds and once-in-a-generation challenges. Old Brick Furniture & Mattress Company, the HFA 2023 Retailer of the Year (stores with more than 50 employees), takes pandemic growth and expansion to another level. I have to give you the back

Biltrite Family with HFA 2023 Retailer of the Year Award, standing in furniture showroom
Mark Schumacher
Lessons from the Road – BILTRITE Furniture

You Can’t Do Business Like That In my travels as HFA’s CEO, I have been blessed to see many different ways to sell home furnishings. I have always said you could give separate store owners the same store footprint and the same product lines and you would end up with

Mark Schumacher, HFA CEO, and Matt Pridemore, Owner, Badcock Home Furniture & More with 2023 HFA Emerging Star Award
Mark Schumacher
Lessons From the Road-Matt Pridemore

Matt Pridemore’s Life-Changing “Call” Last week I found myself traveling to Valdosta, GA to present one of the Home Furnishings Association’s Retailer of the Year awards. Matt Pridemore is HFA’s 2023 Emerging Star Award recipient. He owns many Badcock Home Furniture and More franchise stores (his first was the store

Board Meeting Graphic
Mark Schumacher
HFA Thanks Departing Board Members

When I started at HFA, the first picture I saw of David Gunn he was wearing a western shirt and a cowboy hat. This bigger-than-life Texan had an intimidating appearance. When I met him, however, I realized his heart was bigger than life—the heart he has for the home furnishings

Lessons from the road visiting HFA retailers_HFA CEO blog
Mark Schumacher
Lessons From the Road: HFA Retailers are Community Driven

It feels so good to be back on the road again! Zoom calls are great, and they fill a purpose; however, there is no better way to get to know our members than to visit their stores. Honoring our HFA retailers of the year winners, meeting their teams, and seeing

Jesus Capo-chairman of the board_HFA
Mark Schumacher
Jesús Capó – Outgoing HFA Chairman of the Board

I am not big on gold watches or plaques. While they are historical ways to thank people for their dedication and service, I find that too often, a watch ends up in a drawer and forgotten, and the plaque languishes dustily on a shelf. To me, there is power in

Voice of a furniture retailer_HFA-CEO-Blog
Mark Schumacher
Voice of a Furniture Retailer

I always remind myself and other people that I am not a furniture retailer. I do have retail in my background, but I don’t own a furniture store. As CEO of the Home Furnishings Association, my job is to serve members and always advocate for them and their businesses. My

David Gunn at US Capitol
David Gunn
Lawmakers can’t hear our voices if we don’t speak up

I have been to Washington, D.C. twice to discuss furniture industry issues on behalf of HFA and our members. It’s a trip HFA makes annually to meet face-to-face with our lawmakers and various government agencies to make sure our voices are heard as people who make a living in the

Man extending an opened hand
David Gunn
The helping hand of friends

As I write this, people throughout the country are dealing with crippling winter storms and need a helping hand. My area in Texas has been hit especially hard. In the six days my stores were closed, most of my employees were without power. City water facilities experienced power failures, generator

Ghost in the store
David Gunn
Furniture stores have ghosts

We use facial recognition traffic counters on our front doors to get as accurate of a count as possible of the people entering our furniture stores. It also captures a small image of each individual. A couple of years ago, we discovered that on more than 30 occasions, a particular

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