In home furnishings, the customer experience doesn’t end at the point of sale; it often begins there. Delivery, communication, scheduling, and service interactions all shape how customers feel about the brands they buy from. Recognizing a company that has helped retailers transform this critical stage of the journey, the Home
The Home Furnishings Association’s Trailblazer Award recognizes individuals whose careers have shaped the home furnishings industry through innovation, leadership, and long-standing commitment. The honor is reserved for professionals with industry impact—leaders who continually adapt, inspire others, and leave the industry stronger than they found it. In 2026, that distinction goes
When the Home Furnishings Association named Room & Board the 2026 HFA Retailer of the Year (50+ Employees), it recognized more than a successful retailer. It honored a company that has spent more than four decades proving that great furniture retail is built on something deeper: strong values, thoughtful design,
When the Home Furnishings Association named Stacie Bedford, Chief Creative Officer of Evans’ Heritage Home, the recipient of the 2026 HFA Emerging Star Award, it wasn’t just recognizing talent. It was honoring vision, resilience, and a reimagined approach to what independent home furnishings retail can be. Presented annually, the Emerging
Winner of the 2025 HFA Trailblazer of the Year The Home Furnishings Association (HFA) is honored to recognize Todd Wanek, President & CEO of Ashley Furniture Industries, as the 2025 Trailblazer of the Year. This prestigious award celebrates individuals who have dedicated over two decades to the home furnishings industry,
Lacks Furniture Named Home Furnishings Association’s 2025 Retailer of the Year (Over 50 Employees) The Home Furnishings Association (HFA) is proud to celebrate Lacks Valley Stores, LTD dba Lacks Furniture, as the 2025 Retailer of the Year in the Over 50 Employees category. Celebrating its 90th year in business, Lacks
Saundra’s Furniture Wins the Home Furnishings Association’s Retailer of the Year (Under 50 Employees) For over 30 years, Saundra’s Furniture in Colville, WA, has been more than just a furniture store—it has been a cornerstone of the community. From offering top-quality furnishings to embracing the local culture with their beloved
The Home Furnishings Association is proud to recognize Elizabeth Ann Howell as the recipient of the 2025 Emerging Star Award. Elizabeth Ann’s passion for furniture and design, combined with her innovative leadership and dedication to community engagement, has made her a standout leader in the home furnishings industry. Her journey
In an era where businesses are no longer solely judged by their bottom line, corporate social responsibility (CSR) has become a critical aspect of modern commerce. For home furnishings businesses, having a CSR program is an ethical imperative and a strategic choice that can engage employees, attract customers, and benefit
NFM’s Shane Pohlman is not just a leader in the home furnishings industry; he’s a game-changer who brings a vibrant mix of creativity, innovation, and passion to every project he undertakes and has been awarded the 2024 Home Furnishings Emerging Star Award. His journey began as Director of Furniture for
Profits don’t improve by accident. It improves when leadership can clearly see how marketing, eCommerce, product performance, and operations influence
Home furnishings retailers should be paying close attention to a major new trade development out of Washington. On March 11,
Recent developments regarding tariffs collected under the International Emergency Economic Powers Act (IEEPA) have raised important questions for home furnishings
Furniture shopping has evolved into a fluid, hybrid experience. Today’s consumers move seamlessly between online browsing and in-store visits, gathering
A furniture eCommerce website needs to do more than display products. It should communicate scale, material, and quality without the
AI & Retail Transformation: Your Roadmap to Smart Adoption The technology landscape for home furnishings retailers is evolving fast. For furniture retailers, simply adopting
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
MEMBER-ONLY DISCUSSION: eCommerce Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.
