What if the biggest threat to revenue isn’t the customer who walks away? What if it’s the customer who stays? The customer who planned to pick up an entire bedroom suite but leaves with just the bed. The customer who envisioned a complete living room but walks out with only
Inventory management is the key to your cash flow and your store’s success. You spend more money on inventory than anything else, and while it’s the most important asset you have, it’s also the place where you can bleed money if you don’t monitor that asset very carefully. When buyers
You already know this feeling: sales are strong, customers are walking in, and yet somehow your bank account tells a different story. You’re not imagining it. But what most people don’t realize is that cash flow problems in the home goods industry aren’t usually revenue problems—they’re inventory problems. Inventory is
If you thought of the title of this article as a question, your first answer might be “Products that sold with the least amount of markdowns.” You could be right, but that’s only a small part of the answer. It’s not just about selling products with low markdowns. There is
Inventory is your biggest asset, but also your biggest expense. Manicuring and curating your inventory assortment is the most important job you have. It’s very easy to get distracted by other things in your business. Still, your inventory is the best place to invest your time, and in doing so,
Walk into most furniture or mattress stores, and you’ll see beautiful merchandising, strong sales teams, and aggressive promotional signage. But in many cases, financing is still treated like a closing tool. That’s the mistake. The highest-performing retailers in today’s environment don’t use financing to “save” a sale. They use financing
Nearly 40% of U.S. consumers are non-prime, and their needs shape how they research and shop with furniture merchants.1 New findings from Koalafi’s State of the Lease-to-Own Consumer Report show that when lease-to-own financing is available, visible, straightforward, and easy to understand, shoppers feel more confident in continuing their journey
The retail landscape is more competitive and dynamic than ever, especially in the furniture space. Retailers invest significant resources to attract customers, whether that’s through marketing, showrooms, or their digital platforms. However, driving foot traffic or website clicks is only the first step. Today, sustained success hinges not just on
In today’s competitive retail environment, managing operational costs is more than just a best practice—it’s a survival strategy. For furniture retailers, many overhead costs are visible and easy to track: rent, payroll, and inventory. But one area often escapes close scrutiny: credit card processing merchant fees. These merchant fees, quietly
Business owners understand that numbers wield immense power. However, leveraging these numbers to boost your bottom line is not always simple. For stores looking to amplify retail furniture sales, tracking and interpreting key performance indicators (KPIs) is a crucial first step. Retail furniture is fiercely competitive, with stores diligently analyzing
A sweeping Russia sanctions law signed just last month (The Graham Act) is now largely on hold, and the details
Finding and retaining quality employees continues to be one of the most significant challenges facing organizations today. Hiring managers, HR
How to spot consultative salespeople who listen, build trust, and follow through — before they ever set foot on your
Most retailers understand the fundamentals of visual merchandising. They know how to build a vignette, create a focal point, and
Running a successful home furnishings business takes more than offering great products and excellent customer service. Retailers must also recruit
New research from Elevate puts the Gen X woman at the center of the furniture story. Surveying 1,210 Gen X shoppers at every stage of
Men and women often bring different priorities to their jobs, and the companies that understand those differences build stronger teams, deeper loyalty, and better business
MEMBER-ONLY DISCUSSION: Merchandising Connect with fellow HFA member retailers to exchange insights, challenges, and successes in merchandising. Share ideas for
