In today’s crowded online marketplace, consumers are overwhelmed with choices. To stand out, furniture retailers must offer an eCommerce experience that gives consumers the engaging and intuitive journey they have come to expect. This means understanding your customer’s needs and making every step seamless and enjoyable, from discovery to browsing
With Black Friday and the holiday rush on the horizon, it’s the ideal time to make sure your financing options are set up to help customers confidently make big purchases. Many customers want to create a cozy, inviting home for family gatherings—whether upgrading to a new dining table or finding
Attracting and retaining customers is paramount to success in the retail furniture industry. Traditional financing models can be exclusionary; in fact, 30% of shoppers are overlooked by these options, leaving a significant portion of potential customers unable to access the furniture they need. These consumers are eager to spend but
Approximately 40% of the U.S. population has less-than-perfect credit1, with credit scores that range from 550-700 amid the broader FICO scale of 300-850. Although these everyday Americans typically have dependable and full-time income, they fail to meet the criteria of prime lenders. When a prime lender declines credit for these
Whatever regional economic situation you find yourself in, there is always an opportunity for improvement. It is important to have your finger on the pulse of your business and look for ways to maximize profitability and cash flow. If sales grow faster than in previous periods, cash flow will grow
In the dynamic and ever-evolving world of retail, understanding your financial health is not just a recommended practice; it’s a critical necessity for survival and growth. For a furniture retail store, comprehending the intricacies of your financial well-being can make the difference between thriving and fading into obscurity. This blog
In today’s digital age, furniture customers expect convenience and flexibility regarding payment options. This blog post will explore the importance of offering alternative payment methods and how they can benefit your business by providing enhanced customer experience and driving increased loyalty. The value and appeal of flexible payment solutions In
A fluid cash flow is the lifeblood of any business. Especially as we see an economic downturn approach, it will be more critical to ensure you are continuously improving your cash flow situation. Here are some actions you can take to generate more cash in your home furnishings retail business.
Riskified, one of HFA’s newest members, empowers businesses to realize the full eCommerce potential by making it safe, accessible, and frictionless. The world’s largest brands trust us to increase revenue, manage risk, maximize fraud prevention, and improve customer interactions. Leading With Customer Centricity in a Digital-First World Customer centricity has
Despite last year’s global challenges, the furniture industry rebounded in 2020 as people spruced up their spaces and renovated multiple rooms within their homes. Although financing played a significant role in this success, one thing that also increased – primary credit declines. Turning customers away is never the desired outcome,
The Home Furnishings Association (HFA) remains committed to advocating for policies that support furniture retailers and the broader home furnishings
The NEW Buyer Journey: Digital and On-Demand The days of quick, impulse-driven furniture purchases are long gone. Today’s consumer expects
Saundra’s Furniture Wins the Home Furnishings Association’s Retailer of the Year (Under 50 Employees) For over 30 years, Saundra’s Furniture
The sofa you curl up on, the table you share meals on, the mirror you give that one last look
The Home Furnishings Association (HFA) is closely monitoring the recent tariff updates affecting exports, which have had significant impacts across
Driving Results with Sales Process & Planning A high-performing sales team doesn’t happen by chance—it’s built on a structured process and a strategic plan for
Building High-Performing Sales Teams Behind every great home furnishings store is a powerhouse sales team—and behind every great sales team is a smart, strategic manager.
