The Home Furnishings Association’s Resource Center is located in showroom B1050. Visit exhibitors who are retail experts ready to help grow your business with advice and market specials on products and services. Network with peers over coffee and food, and enjoy a variety of seminars that cover the most important aspects of being a competitive retailer in today’s market.
Retailer of the Year
What is Retailer of the Year?
Presented by the Home Furnishings Association, Retailer of the Year is an annual recognition award for the home furnishings industry’s highest achievers. Nominated by the industry and judged by a panel of industry leaders, industry media, retired professionals, and past winners, Retailer of the Year honors winners in several distinct categories: Retailer of the Year, Trailblazer, Emerging Star, Partner, and Manufacturer of the Year.
HFA Resource Center
High Point Furniture Market
The Resource Center on the first floor of Plaza Suites, space 1-527, has been designed to offer retailers more at High Point Market. Learn how to grow your business, partner with the leading vendors and experts in the industry, and connect with other furniture retailers.
Retailer-to-Retailer RoundtableMEMBER-ONLY DISCUSSION: Customer Experience
Connect with other HFA member retailers to share the Customer Experience challenges and successes you are experiencing for your business.
- Discuss strategies for improving customer experience
- Create a personalized customer journey
- Utilize OmniChannel strategies and tools
- Share lessons learned
- and more
MEMBER-ONLY DISCUSSION: Digital Marketing
Connect with other HFA member retailers to share the challenges and successes you are experiencing in your Digital Marketing. Topics of discussion can include:
- Marketing strategies to drive traffic to your store
- Social media practices that convert buyers
- AI tools used to enhance your marketing
- and more
MEMBER-ONLY DISCUSSION: eCommerce
Connect with other HFA member retailers to share the eCommerce challenges and successes you are experiencing for your business.
- eCommerce website design recommendations
- Consumer engagement through your eCommerce site
- Consumer data collection best practices
- Tools and platform tips for effective eCommerce
- and more
Gather with furniture industry peers in the Greater Boston area for dinner and drinks at a classic Massachusetts American bistro.
Generational Consumer Buying Trends for 2025Experts from Synchrony, Elevate, The Strategic Peacock, and LENA Design as they discuss consumer buying trends and examine the behaviors and expectations of key demographics.
Webinar: eCommerce Inventory Strategies for Furniture RetailersExplore how impactful in-store merchandising can influence consumer behavior and drive sales. Our expert panelists will discuss proven techniques to create visually appealing environments that captivate customers, encourage engagement, and convert foot traffic into purchases. You’ll gain valuable insights into enhancing your store’s visual presence and maximizing profitability.
Webinar: Government Affairs Impacting the Home Furnishings Industry in 2025Discover how to ensure your business remains compliant, competitive, and well-informed about the legislative policies shaping the home furnishings industry.