Attracting talent in a competitive market

2022 14 April
12:00 pm Pacific / 3:00 pm Eastern

Attracting talent in a competitive market

Talent acquisition is one of the biggest challenges retailers face today; that’s why you need to create a strategy for attracting talent that meets your specific needs. We’ve gathered some acquisition experts from top furniture retail companies and HFA’s Chief HR Strategist, Tracy Jackson, to share their expertise in finding and attracting great talent in today’s market.

Discover what strategies other retail companies are using and gain insights into how compensation, promoting company culture, referrals, and more all play a part in overcoming obstacles in finding employees and helping keep the pipeline full of qualified candidates.


  • Schedules are changing, and time is more valuable than money for younger candidates looking to balance work and life and who don’t want to work weekends. Time off and flexibility is a must.
  • Service and medical industries employees who are out of work are a great resource for recruiting because these people are used to working weekends and shifts.
  • Employee referral programs are great for successful recruiting! Encourage your employees to share social media posts about your company’s community involvement, etc.
  • Consider compensation changes for weekend work and be flexible with work-from-home scenarios.
  • Employees are looking for more relationship-driven benefits vs. pay. So, communicate what you “DO” for employees to make your company very attractive to candidates.
  • Find the social channels your potential candidates use regularly and speak directly to them (videos are great) about your company values and careers opportunities.
  • Post part-time positions as a management trainee program, for example, and you may get more interest.
  • Expand benefits packages to include mental health, partner benefits options, virtual resources, pet insurance, employee assistance programs, etc., to help attract millennials.
  • You want to make sure you’re building an overall team and not just filling space. So, think of cross-training veterans with team members who can potentially fill their position when they retire.
  • Do a career fair for current employees to introduce them to other department heads and show the opportunities from within.


Irene Fostyk – Senior VP Human Resources, Levin Furniture & Mattress, John V Schultz Furniture, and Ashley Homestores
Irene Fostyk is the Senior VP of Human Resources for Levin Furniture & Mattress, John V Schultz Furniture, and Ashley Homestores, operating 18 furniture stores and nine mattress stores in central & western Pennsylvania and northeastern Ohio.

Jessica Wheeler – Talent Acquisition Specialist, Furniture Mart USA
Jessica Wheeler is the Talent Acquisition Lead for Furniture Mart USA, a Top 100 retailer with approximately 40 locations across a six-state region.

Tracy Jackson – SPHR, SHRM-SCP, HFA Chief HR Strategist
Tracy has extensive knowledge building and overseeing top-performing HR departments and teams working in the public, private, and employee-owned companies across various industries. She spent most of her career as the VP of HR for Sleep Train and Mattress Firm.