Elevate Your Customer’s eCommerce Experience

2023 05 October
12:00 pm Pacific / 3:00 pm Eastern

Elevate Your Customer’s eCommerce Experience

Elevate Your Customer’s eCommerce Experience

Want to learn the secrets to creating an engaging, captivating online shopping journey?

Join us for our webinar and unlock valuable insights for your eCommerce by melding customer experience with cutting-edge technology. We’ll teach you how to leverage strategies that drive sales while elevating your online platforms and exceeding customer expectations.

Our expert panel will help you gain the confidence to create captivating customer experiences that help grow your business. Plus, gain access to the latest industry trends including detailed analytics capturing user behaviour. Become known for delivering seamless interactions and stand out from competitors by understanding what works best in today’s market.  

Our Panel of Experts:

Jenna Clay – VP, Marketing Leader, QVC, HSN and Zulily

Jenna has been at Synchrony since 2006, starting on a rotational training program and moving to different portfolios and marketing roles of growing responsibility through her 16-year tenure, including roles on the Synchrony Sam’s Club, Toys”R”Us, and HOME network teams. She is currently the Marketing Leader of three brands, QVC, HSN, and Zulily, where she leads a team of individuals to drive critical growth initiatives to deliver on acquisition and sales goals while meeting Partner objectives.

Laura Khoury – Owner, Shoptelligence

Laura is a seasoned entrepreneur who has built several businesses for Fortune 500 companies, from concept through operations. In 2015, Laura founded Shoptelligence, a style discovery platform that uses artificial intelligence to translate basic product data into interactive, style-based experiences for online and in-store shoppers by reasoning like a stylist. Home furnishings and apparel retailers use Shoptelligence to increase shopper engagement and revenue, reaping measurable benefits while satisfying customers. Laura’s goal is to transform shopping by bridging inspiration with shopping, melding physical with digital, and helping retailers surprise and delight shoppers individually.

Eric Hunter – GM of Marketing, Furniture Technology Source (powered by AVB Marketing)

As a seasoned eCommerce leader, Eric has the unique privilege of living at the intersection of technology and experience. His roles within the home goods industry have provided him with some amazing opportunities to work across multiple categories (appliances, home furnishings, mattresses, plumbing, lighting, flooring, cabinetry, etc.). Specializing in pull-through strategic planning, he enjoys breaking down barriers and collaborating with cross-functional teams to support improved sales growth, operational efficiencies, and profit gains. He has an entrepreneurial passion for creative thinking and working on collaborative marketing campaigns, enhanced merchandising tactics, detailed data analysis, and improving the overall user experience for optimized conversions.

Kai Morton – Enterprise Account Executive, Shopify Plus

Kai Morton is an Enterprise Account Executive with Shopify Plus. Shopify is a Global eCommerce platform serving retailers around the world. Shopify Plus is Shopify’s enterprise commerce solution built for high-growth, high-volume businesses. The Shopify Plus Platform gives merchants the power to scale with advanced tools & functionality to help them grow.