Getting a sofa from the point of sale to a customer’s living room smoothly — and profitably — isn’t always easy. Retailers and third-party logistics companies need a solid operational foundation to support their delivery teams in meeting customers’ expectations and company goals. The right technology can reduce operational friction
Delivery
In modern commerce, where convenience and customer satisfaction reign supreme, the concept of delivery has evolved beyond getting your purchase from point A to point B—it’s about creating a seamless and personalized experience that leaves a lasting impression. Enter white glove delivery. While this industry-specific term has become common to
Prepare for Shipping Disruptions In today’s interconnected business landscape, small businesses heavily rely on efficient and reliable shipping services to maintain their supply chains and meet customer demands. With the potential 2023 UPS strike looming, you must understand the implications and take proactive measures to safeguard your operations. In this
Changing patterns of consumer behavior means furniture retailers now, more than ever, need to focus on engaging more deeply with their customers to build loyalty, drive in-store and online traffic, and uncover a steady flow of sales and marketing opportunities. New research by Package AI investigates the role of engagement
You might also like
For small businesses, posting on Facebook just isn’t enough anymore. On average, only 2% of your fans will see one
How To Turn Your Quiet Quitters Into Actively Engaged Team Members If you are in the retail Furniture Industry, it’s
The digital landscape is constantly in flux, evolving and transforming at an unprecedented pace. As we enter 2024, the importance
The home furnishings industry is known for its diverse product range, intricate supply chains, and fluctuating consumer demands. Due to
In the competitive landscape of home furnishings retail, every advantage counts. From staying on top of trends to managing inventory
More From The HFA
Evaluating the Cost of Delivery Join leading industry experts who will share insights on key cost drivers, efficiency measures, technology usage, and outsourcing options for
Empower Your Delivery Team For Customer Excellence Learn to exceed customer expectations and safeguard your brand’s reputation by mastering the delivery process. Discover best practices