Retailer-to-Retailer Roundtable

MEMBER-ONLY DISCUSSION: Sales Management

Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.

Topics of discussion can include:

• How are you attracting and recruiting top sales talent in a competitive labor market?

• What compensation models are working — straight commission, base plus commission, salary, or hybrid?

• What KPIs are you holding your sales team accountable to beyond just revenue?

• How has the customer’s path to purchase changed, and how have you adapted your floor selling approach?

• What separates a good sales manager from a great one in your experience?