The first quarter of 2021 has been extremely active on many policy, economic, and industry fronts. In many ways, the HFA Government Relations Action Team (GRAT) had a front-row ‘virtual’ seat to the discussions on Capitol Hill and across the country as policymakers, and local…Read More
Customer loyalty. Wouldn’t you love to have all of your customers be loyal? Why? Loyal customers come back more often, spend more money, buy more items, refer their friends, and provide valuable feedback. These are your best customers. When I was working the floor and…Read More
More Sales = More Returns Do you have a solid returns process? As retailers gear up for peak sales seasons, it’s important not to lose sight of what happens next. Unfortunately, some of the merchandise you sell is going to come back! And increased sales…Read More
The HFA is committed to championing the causes & issues important to you as a home furnishings retailer.
Our team of retail volunteers and staff work closely with our Washington, D.C. counsel and industry and national associations and organizations to bring you the up-to-the-minute information on government issues that can and will impact your business.
We do the research, gather the information, and monitor the issues so we can keep you well-informed and prepared to take action when needed. As members you’ll receive the benefit of timely information tailored to our industry and recommendations on how to respond—whether it’s making a simple phone call to your representative or taking a more active role and joining our Government Relations Action Team.
Government relations are a critical part of business. It’s not just about politics—it’s about the Marketplace Fairness Act for sales tax collection, interchange fees on bankcard processing, EPA regulations, Department of Transportation regulations, healthcare reform, tax reform, and much, much more. We’ll be your eyes and ears in Washington, D.C.
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