Attracting and retaining customers is paramount to success in the retail furniture industry. Traditional financing models can be exclusionary; in fact, 30% of shoppers are overlooked by these options, leaving a significant portion of potential customers unable to access the furniture they need. These consumers are eager to spend but
Are you a rotating door business? Let’s face it: It’s human nature to take the easier path, one with the sole purpose of closing a sale. But what if you could take that “one and done” customer and turn them into the coveted return customer? Better yet, a return customer
Have you ever felt overwhelmed trying to figure out how to drive more sales and profitability for your furniture store? As an owner or manager, you likely wear many hats daily, and keeping up with all the tasks needed to run the business successfully can feel impossible. While growing sales
eCommerce has become essential for home furnishing businesses to reach and engage with customers. However, despite the convenience and accessibility of online shopping for customers and retailers, eCommerce cart abandonment is a significant challenge. Online shopping carts’ average cart abandonment rate is a whopping 70%, signaling a need for
Riskified, one of HFA’s newest members, empowers businesses to realize the full eCommerce potential by making it safe, accessible, and frictionless. The world’s largest brands trust us to increase revenue, manage risk, maximize fraud prevention, and improve customer interactions. Leading With Customer Centricity in a Digital-First World Customer centricity has
Despite last year’s global challenges, the furniture industry rebounded in 2020 as people spruced up their spaces and renovated multiple rooms within their homes. Although financing played a significant role in this success, one thing that also increased – primary credit declines. Turning customers away is never the desired outcome,
This Quick Click Solutions video from Brad Parker, owner of FormPiper, shows you some effective ways to streamline your financing forms process your customers will appreciate and will help grow more sales.
The second-look finance company provides retailers with more opportunities to help shoppers complete a purchase Fortiva Retail Credit knows what the power of saying “YES!” can do – not just for the consumer, but the retailer, too. When shoppers use Fortiva to establish financing in your store, they’re more likely to return for a second
In the modern furniture market, sustainability is rapidly becoming a priority for consumers and retailers alike. As customers purchase new
In an era where the convenience of eCommerce is ever-rising, brick-and-mortar stores face the ongoing challenge of attracting customers through
Shopping for furniture and other home goods has evolved significantly, raising the bar regarding consumer experience. Let’s introduce the “chofa,”
SMS marketing for furniture retailers is crucial to any modern retail business’s strategy. Text messages have a high open rate,
Is Customer Loyalty Dead? While at the High Point Market, I sat down with a buyer whose store was in
Maintaining Financial Strength: PART 2 Maximizing Revenue Streams and Strategic Growth In the second part of our webinar series on maintaining financial strength, we dive
Maintaining Financial Strength: PART 1 Achieving Financial Stability and Cash Flow In this first part of our webinar series on maintaining financial strength, join industry
