Webinars

Elevate the Customer Experience with Omnichannel Strategies

Your customers expect a seamless and personalized experience in-store and online. The best way for furniture retailers to enhance customer satisfaction and drive sales is by mastering omnichannel strategies.

Join our panel of experts as they help you create a cohesive omnichannel strategy that bridges the gap between digital and physical shopping experiences. Learn how to optimize your customer journey, integrate technology solutions, and develop a retail model that meets the expectations of today’s connected consumer.

Our Panel of Experts:

Jill Byrnes – VP of Marketing, Slumberland Furniture

Jill brings over 20 years of expertise in home furnishings marketing. A dynamic strategist, Jill excels in storytelling, brand development, and leading high-performing teams to craft innovative multi-channel campaigns that drive engagement and sales. Her leadership fosters collaboration and alignment with business goals, delivering impactful results.

Erik Lillejord – Account Director, Linnihan Foy Advertising

Erik is an accomplished account manager specializing in B2B and consumer advertising. With extensive experience in social media marketing, marketing strategy, and digital engagement, Erik has successfully managed viral campaigns, public relations initiatives, and interactive projects. His expertise in account management and new business development enables him to craft and execute impactful advertising strategies that drive results.

Nancy Oron – SVP of Customer Engagement for Synchrony

Nancy is a Senior Vice President of Consumer Engagement at Synchrony. Previously, Nancy was a Loyalty & Customer Marketing Growth Partnerships Ex-AMEX Marketing Leader at American Express. Nancy received a BA degree from Tulane University and an MBA from Cornell University.