I don’t know what the heck happened, but the garbage guys forgot to pick up my green can full of lawn clippings and mulchables from our curb on Tuesday. When I called to complain, they apologized and said a truck would be back before 6:00. I was stunned—service from a
Scott Chorna, VP of Business Development Operations for GigaCloud Technology, outlines 3 tips for establishing a reliable e-commerce platform to diversify your product offering and extend your audience reach.
Rob Ball, Trainer for HFA Sales Academy, covers the top 3 tips to help your sales associates maximize their output.
Paul Yoachum, VP of Marketing at Clientbook, will explain five simple steps for how “clienteling” can help you bring in repeat business.
Cultivating potential sales could be the difference between financial stability and increasing expenses. That’s why it’s important to have a proper process to build the relationship with opportunities coming in your door. A POTENTIAL SALE is not yet a SALE. Even though she has not bought, she is a shopper
My grandmother had a fantastic career in furniture. She was my mentor and my leader. She had a 30-year career in Sales with Haverty’s Furniture in Florida and taught me everything I knew about sales. My grandmother had a fantastic career in furniture. She retired and moved to Georgia to
Did you know that there are 9 Ps of selling? It was October of 2009, and I was at my first High Point Market as a rep, which meant that I had a boss for the first time in almost fifteen years. It was also my very first day as
Paul Yoachum, VP of Marketing for Clientbook, shows you how to help your sales associates develop a few simple habits that will help sell products and understand why your customers buy.
A shift in retail is moving faster than any other trend we have witnessed that customer interest is moving from products to relationships. This shift is great news for retailers if they know how to adapt to their customer wants. Let’s look at a few numbers: These numbers are staggering
7 of 10 eCommerce shoppers won’t make it past your checkout. Jake Freeman with Dovr Media presents a list of some things you should do to get them back and even stop them from abandoning their cart in the future.
Accurate and up-to-date job descriptions are one of the most important tools an employer has for attracting the right talent
For the first time since 2019, many of our HFA members came together in Washington for what we affectionately refer
HFA’s Chief HR Strategist Tracy Jackson’s Quick Click Solution video shows you some creative tips to engage your new hires
This quick instructional video from HFA’s Chief HR Strategist Tracy Jackson will show you how to effectively use the Interview
SEO tactics involve a multifaceted and complex discipline designed to optimize your website so it will rank higher in search
Congress and the Trump administration are preparing another Covid-19 relief package. The Home Furnishings Association’s Washington representative, Chris Andresen, and government relations liaison Doug Clark
Everyone is trying to figure out what the “new normal” will look like when your stores reopen. What will recovery look like to you and
