Retailer-to-Retailer Roundtable

MEMBER-ONLY DISCUSSION: Family Business

Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and AI across the retail business.

Topics of discussion can include:

• What has surprised you most about the privilege and responsibility of stepping into a leadership role in a family business?
• How did you go about building credibility with employees, vendors, and lenders when stepping into a role after a founder or prior generation?
• How do you balance honoring your business’s legacy with the need to innovate and modernize?
• How are you identifying and developing future leaders, whether family or non-family, to build a strong pipeline?
• What’s a mistake (yours or one you’ve seen) in a family business transition that others can learn from?
• How does your business formalize roles and decision-making among family members to avoid conflict?