Webinars

Webinars are powerful. They speak to the heart of our fast-paced and steadily increasing business world's main need: "get it done now and move on to the next task." The HFA provides a library of webinars to help you and your employees become better retailers.

• Customer Loyalty For Repeat Business

  Topic: Digital Marketing

  Getting a new customer costs more than bringing an existing customer back into your store. That’s why Customer Loyalty is the key to increasing your ROI. If a customer has…

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• Managing Cybersecurity for Furniture Retailers

  Topic: Management, Operations & Warehousing

  Learn how to protect your business from cyber threats! Cybersecurity is a hot topic in the news lately, and for good reason. Hackers are going after businesses of all sizes…

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• Improve Your Hiring Process

  Topic: Human Resources

  Unsure if your recruitment process is up-to-date? You’re not alone. A lot has changed in the job market over the last few years, and many companies are still using outdated…

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• Economic Outlook for the Furniture Industry

  Topic: Business Financials

  2022 was a roller coaster ride thanks to our unpredictable economy. What will 2023 bring to the home furnishings industry? Peter Keith, a leading research analyst, and Jake Oubina, a…

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• Sales Management: Setting Goals

  Topic: Management, Sales

  Salespeople who have goals are 50% more productive than those without them. Goals and expectations give your sales team a definition of success and also give sales managers a way…

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• Protect Your eCommerce Website

  Topic: Sales

  Our experts will discuss some of the biggest risks and challenges facing retail websites and selling products online. You will be better equipped to protect your business and customers by…

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• Customer Experience is Your Secret Weapon

  Topic: Sales

  Your customer experience is a critical game-changer for furniture retail businesses. It not only boosts sales and your customer influencer base, but it builds customer retention and loyalty by enhancing…

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• Managing High Performing Sales Teams

  Topic: Management, Sales

  To be successful, a sales manager needs to have a clear understanding of the four basic elements of sales management: planning, coordination, controlling, and motivation. Our webinar panelists will detail…

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• Insights from HFA Award Winning Retailers

  Topic: Leadership & Management

  Learn from the best in the business! The HFA’s 2022 Retailer of the Year winners are some of the most successful businesses in the industry. They have figured out how…

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• A Conversation with Industry Icons

  Topic: Leadership & Management

  Todd Wanek, CEO of Ashley Furniture Industries, and Irv Bumkin, Chairman of NFM and HFA’s Trailblazer of the Year, are two of the most influential leaders in the home furnishings…

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