Webinars

Webinars are powerful. They speak to the heart of our fast-paced and steadily increasing business world's main need: "get it done now and move on to the next task." The HFA provides a library of webinars to help you and your employees become better retailers.

• Evaluating the Cost of Delivery

  Topic: Operations & Warehousing, Transportation & Logistics

  Evaluating the Cost of Delivery Join leading industry experts who will share insights on key cost drivers, efficiency measures, technology usage, and outsourcing options for your delivery operations. Small businesses…

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• Empower Your Delivery Team For Customer Excellence

  Topic: Operations & Warehousing, Transportation & Logistics

  Empower Your Delivery Team For Customer Excellence Learn to exceed customer expectations and safeguard your brand's reputation by mastering the delivery process. Discover best practices for mitigating damage, resolving conflicts,…

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• Digital Marketing: Serving the Customer Journey

  Topic: Advertising & Marketing, Digital Marketing

  Digital Marketing: Serving the Customer Journey From leveraging emerging technologies to harnessing data-driven decision-making, our experts will provide cutting-edge tips and tactics on navigating the customer journey, maximizing your online…

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• Capture Your Target Audience on Social Media

  Topic: Advertising & Marketing, Social Media

  Capture Your Target Audience on Social Media With so many online social platforms and constantly changing algorithms, knowing how to stand out can be overwhelming. Discover the secrets to boosting…

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• Skill Building for Employee Satisfaction and Retention

  Topic: Human Resources

  Skill Building for Employee Satisfaction and Retention Imagine a workplace where all your employees have the skills and confidence to tackle any challenge that comes their way and where they…

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• Sales Training Master Class

  Topic: Sales

  Sales Training Master Class Join us for an impactful and enlightening sales training session that will transform your team's approach to selling. HFA Sales Academy's sales trainer, Rob Ball, will…

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• Strategies to Boost Sales Performance

  Topic: Sales

  Strategies to Boost Sales Performance It’s no secret that having a top-performing sales team is essential in today’s competitive marketplace. Join furniture industry experts for an enlightening discussion that will…

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• Master the Art of Reverse Logistics

  Topic: Operations & Warehousing

  Master the Art of Reverse Logistics With the exponential growth of online shopping, heightened customer expectations, and the soaring costs of reverse logistics, retailers are facing an uphill battle. This…

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• Profitability Strategies for Financial Resilience

  Topic: Business Financials

  Profitability Strategies for Financial Resilience After this informative session, you’ll learn how to stay profitable even when the market shifts. We'll discuss topics like cash flow management, cost containment, and…

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• Finding Success With Data-Driven Decisions

  Topic: Advertising & Marketing

  Finding Success With Data-Driven Decisions Taking the time to understand and leverage data can be one of the best investments you can make in your business’s success. Data-driven insights allow…

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