As someone with over 25 years of experience in the retail industry, leading performance groups and talking to retailers about best practices and financial metrics, I’ve witnessed firsthand the transformative shift from traditional customer engagement methods to what I now champion as using innovative customer experience (CX). Today, I want
Furniture is more than just an accessory; it is a fundamental aspect of interior design and functionality in residential and
In today’s digital-first shopping environment, your product images are doing far more than just “showing” a sofa or dining table;
A furniture eCommerce website needs to do more than display products. It should communicate scale, material, and quality without the
How independent furniture retailers can turn their website into a real part of how they sell — not just a
Most furniture store owners spend decades building their businesses, cultivating vendor relationships, earning lenders’ trust, and developing a loyal customer
Leveling the Playing Field: Tariff Enforcement and the Fight for Fair Competition Join Home Furnishings Association CEO Peter Theran for a discussion with Keith Koenig,
Inventory Management Transformation: The New Retail Back End Behind every great customer experience is an operation that runs smoothly. Join Peter Theran, HFA CEO, for
