In the home furnishings industry today, the customer experience doesn’t end at checkout—it’s delivered to the door. Retailers are increasingly emphasizing the final mile because that’s where lasting impressions are made, brand reputations are reinforced, and loyalty is earned. At UST, we’ve spent more than two decades perfecting final-mile delivery
HFA member City Furniture became the first furniture retailer in the U.S. to announce the pre-order of five all-electric Tesla semi trucks, marking the next step in the company’s innovative “green” approach to all facets of its business. “We expect all-electric trucks to change the playing field in the years
When service contracts are presented alongside customer furniture selection, they feel natural and valuable. When they are saved for the
Most furniture retailers are sitting on a goldmine and don’t even realize it. If you have a list of customer
Understanding Your True Landed Cost: How Tariff Layers Are Reshaping Your Home Furnishings Business The trade environment for home furnishings
There is an important update for home furnishings retailers and other importers affected by IEEPA tariffs: the refund process is
Many home furnishings retailers are closely watching the possibility of tariff refunds following recent court rulings on IEEPA tariffs. For
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
MEMBER-ONLY DISCUSSION: eCommerce Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.
