The way Irwin Danto sees things, in these fast-changing days of retail there are two ways to run a furniture store: Wring your hands and hope your ship comes in or dive head-first into uncharted waters, and pull your ship to shore. Danto Furniture, a neighborhood fixture in Southwest Detroit
Investing in technology for your website can increase your brick-and-mortar sales Afraid to invest in new technology? To stay relevant, it’s vital for furniture stores to choose a tech solution with proven ROI to improve the online shopping experience and attract new furniture customers. More than 40 percent of furniture
As the battle between brick-and-mortar furniture retailers and online giants like Amazon wages on, retailers are now transitioning to zero inventory and putting excess inventory in an online shop. This strategy, often referred to as an “endless aisle,” is being used by big-box and specialty retailers alike. Stores can reach
How to handle sexual harassment claims can be overwhelming and terrifying for every business—from small furniture stores to major retail chains. But it shouldn’t be. Regrettably, at some point, some who run or manage retail stores become aware of sexual harassment. Here are a few tips that will help you
The home furnishings industry faces significant challenges rooted in the global trade landscape. As American retailers and importers honor stringent
How to spot consultative salespeople who listen, build trust, and follow through — before they ever set foot on your
Walk into any home furnishings showroom, and you can sense how radically the customer journey has shifted. Today’s shoppers no
Furniture merchants spend heavily to bring shoppers into stores and onto their websites. They invest in search, promotions, social media,
What if the biggest threat to revenue isn’t the customer who walks away? What if it’s the customer who stays?
New research from Elevate puts the Gen X woman at the center of the furniture story. Surveying 1,210 Gen X shoppers at every stage of
Men and women often bring different priorities to their jobs, and the companies that understand those differences build stronger teams, deeper loyalty, and better business
MEMBER-ONLY DISCUSSION: Merchandising Connect with fellow HFA member retailers to exchange insights, challenges, and successes in merchandising. Share ideas for
