I was all set to tap out a blog post about something near and dear to my heart – good profits vs. bad profits. This topic is such a subjective one that it’s probably worthy of a complete book. Hey, there’s an idea. However, the other morning, I woke up
In a furniture retail operation, one of the biggest threats to customer trust is not always the product itself. It
How independent furniture retailers can turn their website into a real part of how they sell — not just a
What Retailers Need to Do Now to Stay Visible, Trusted, and Chosen The best retail sales associate in the world
Customer expectations in the furniture industry continue to evolve. These days, they compare every brand to big players like Amazon,
If You Replaced Your Delivery Tech Tomorrow, Would Your Customers Notice? It’s a question worth sitting with. If you swapped
Inventory Management Transformation: The New Retail Back End Behind every great customer experience is an operation that runs smoothly. Join Peter Theran, HFA CEO, for
How Visible Is Your Store in AI? What are AI search tools saying about your store, and are they saying anything at all? In
MEMBER-ONLY DISCUSSION: Back-End Operations Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and
