![Happy manual worker handshaking with African American manager who is visiting factory with her colleague.](https://b1622763.smushcdn.com/1622763/wp-content/uploads/2024/02/Warehouse-workers-768x433.jpg?lossy=1&strip=1&webp=1)
![Mosswood](https://b1622763.smushcdn.com/1622763/wp-content/uploads/2023/11/Mosswood_Website-Logo-128x128.jpg?lossy=1&strip=1&webp=1)
In the fast-paced world of retail home furnishings, the spotlight often shines brightest on the sales force, and rightly so—they’re the gladiators in the arena, bringing in the revenue that fuels growth. But, lurking behind the scenes is an unsung cohort critical to every organization’s sustained success—the back-end operations team.