Successful companies in the home furnishing industry have many commonalities. These companies understand the value of creating loyalty with their customers and employees. No matter the budget, any developed employee loyalty program must be well-thought-out, visible, and encourage the desired behaviors. Where to start with an Employee Loyalty Program
Investing in your staff is one of the best ways to give your organization an advantage over others. Keeping your teams sharp and engaged in the highly competitive furnishings industry can be a differentiator. This can be done with an effective learning method to train employees. Following a tried-and-true model
You can get more out of your employees by capitalizing on the relationship you’ve mutually built while also maintaining a suitable level of accountability. HFA’s Chief HR Strategist Tracy Jackson covers 5 simple ways to engage with your team to constructively increase job performance and productivity in this Quick Click
High-performing teams and organizations don’t just happen. It requires the dedicated efforts of leadership to articulate a clear mission, vision, and value statement that resonates with the staff. That message must then be communicated to the teams in a way that allows them to see how their efforts will directly
Strong company culture is one of the best ways not only to attract customers but also for attracting and keeping employees. HFA’s Chief HR Strategist Tracy Jackson shares 5 company culture lessons that will pay off for you in this Quick Click Solution video. CLICK HERE for more HR resources
HFA’s Chief HR Strategist Tracy Jackson’s Quick Click Solution video shows you some creative tips to engage your new hires through the training process. It’s a sure way to get the most out of your team and sets the tone for your ongoing relationship. CLICK HERE for more HR resources
Onboarding your new team members isn’t as cut and dry as you may think. HFA’s Chief HR Strategist Tracy Jackson offers you some things to consider to help you navigate the nuances of onboarding in today’s retailing environment. CLICK HERE for more HR resources from HFA.
Finding and retaining talent is one of the greatest challenges employers face today. Having a well-executed employee onboarding program can be a game-changer! When someone receives a job offer, everyone wants to hear all about it. You get to make a first impression during the interview phase, or the “courting”
HFA’s Chief HR Strategist Tracy Jackson guides you through some simple things to ensure that your interviewing process is smooth for both you and your candidate. CLICK HERE for more HR resources from HFA. Tools for screening applicants and interviewing candidates: HFA Interview Scoring Rubric HFA Outline for Candidate Interview
Employee candidate ghosting is on the rise. The practice of “ghosting” is when all communication is severed without any explanation or warning and has become common during the job interview process. Oftentimes, employee candidate ghosting occurs due to a misunderstanding when communication is not clear, or candidates might walk away
Furniture retailers do not need more random posting. They need content that earns attention, creates intent, and gives shoppers a
The Home Furnishings Association (HFA) is excited to announce that nominations are now open for the 2027 HFA Pillar Awards.
Furniture merchants spend heavily to bring shoppers into stores and onto their websites. They invest in search, promotions, social media,
Running a family business comes with a unique mix of opportunities and challenges. You’re not just making business decisions— you’re
The home furnishings industry faces significant challenges rooted in the global trade landscape. As American retailers and importers honor stringent
Men and women often bring different priorities to their jobs, and the companies that understand those differences build stronger teams, deeper loyalty, and better business
The competition for talent, from sales floor to delivery to leadership, keeps intensifying, and the retailers winning it are thinking beyond compensation. Join the Home
