Joining an established furniture retail sales team can feel daunting for a new associate. Walking into a showroom with seasoned professionals, well-defined processes, and performance expectations already in motion can be overwhelming. Without the right support, even talented hires may struggle to find their footing. A well-structured mentorship program bridges
As a young business leader, investing in your development is essential. Leadership development involves more than just acquiring new skills; it also requires a commitment to continuous learning. One way to develop the skills needed to be an effective leader is by finding a mentor who can provide guidance and
For business owners, change isn’t a seasonal disruption, it’s the daily reality. Customer traffic fluctuates, employee availability shifts, and unexpected
What Retailers Need to Do Now to Stay Visible, Trusted, and Chosen The best retail sales associate in the world
The trade and tariff landscape remains fluid, with several developments—and non-developments worth monitoring. While there haven’t been many substantial changes
Winning the hearts and loyalty of customers takes more than just offering attractive products or competitive pricing. It demands a
Inventory is your biggest asset, but also your biggest expense. Manicuring and curating your inventory assortment is the most important
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
MEMBER-ONLY DISCUSSION: eCommerce Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.
