In furniture retail, delivery damage isn’t just a logistical hiccup—it’s a broken promise. The customer’s excitement turns to disappointment, the retailer absorbs the cost of returns or repairs, and brand loyalty takes a hit. The truth is, reducing delivery damages and returns isn’t only about what happens in the truck.
Effective April 6, 2026, the Trump Administration has modified the existing Section 232 tariffs on steel, aluminum, and copper products
How independent furniture retailers can turn their website into a real part of how they sell — not just a
The trade environment for home furnishings retailers has rarely been more complex or more consequential. For many businesses, tariffs are
It’s been a busy week on the tariff front, and this is HFA’s third advocacy update for home furnishings retailers
Furniture is more than just an accessory; it is a fundamental aspect of interior design and functionality in residential and
Inventory Management Transformation: The New Retail Back End Behind every great customer experience is an operation that runs smoothly. Join Peter Theran, HFA CEO, for
How Visible Is Your Store in AI? What are AI search tools saying about your store, and are they saying anything at all? In
MEMBER-ONLY DISCUSSION: Back-End Operations Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and
