When John Egger started Profitability Consulting Group 20 years ago, he expected the bulk of his clients to be struggling furniture retailers trying to turn around their businesses. Just the opposite. Most of Profitability Consulting’s clients were and remain successful retailers smart enough to know they can do even better
“Every business owner has an exit strategy—even if they haven’t planned one.” For many private and family-owned businesses, daily operations
What if the biggest threat to revenue isn’t the customer who walks away? What if it’s the customer who stays?
Running a successful home furnishings business takes more than offering great products and excellent customer service. Retailers must also recruit
How to spot consultative salespeople who listen, build trust, and follow through — before they ever set foot on your
Family businesses form the backbone of the home furnishings industry. Stepping into a leadership role within such an enterprise brings
New research from Elevate puts the Gen X woman at the center of the furniture story. Surveying 1,210 Gen X shoppers at every stage of
Men and women often bring different priorities to their jobs, and the companies that understand those differences build stronger teams, deeper loyalty, and better business
MEMBER-ONLY DISCUSSION: Merchandising Connect with fellow HFA member retailers to exchange insights, challenges, and successes in merchandising. Share ideas for
