In a furniture retail operation, one of the biggest threats to customer trust is not always the product itself. It is what happens after the sale. Retailers invest heavily in merchandising, showroom experience, and conversion. Still, the customer’s lasting impression is often shaped by delivery, service, protection, repairs, and after
The Home Furnishings Association (HFA) will welcome retailers to its Retailer Resource Center during Las Vegas Market, offering a dedicated
In today’s digital-first shopping environment, your product images are doing far more than just “showing” a sofa or dining table;
How Furniture Retailers Can Thrive in the Agentic Era The digital landscape for home furnishings is shifting beneath our feet,
When the Home Furnishings Association named Room & Board the 2026 HFA Retailer of the Year (50+ Employees), it recognized
Every checkout tells a story, and not all of them end in a sale. For many eCommerce brands, a lack
Inventory Management Transformation: The New Retail Back End Behind every great customer experience is an operation that runs smoothly. Join Peter Theran, HFA CEO, for
How Visible Is Your Store in AI? What are AI search tools saying about your store, and are they saying anything at all? In
MEMBER-ONLY DISCUSSION: Back-End Operations Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and
