And the even better answers behind them Selling furniture used to be so predictable: Plop down a few hundred bucks for a full-page newspaper ad or 30 seconds on the radio and TV and wait for the parking lot to fill up. Employees made a career out of working at
Turns out you can go home again. It just takes a lot of hard work to rebuild your family furniture store. Just ask Trevor McAllister. Looking back there were clues. No sirens or flashing blue lights, just subtle cues that maybe the retail furniture business wasn’t going to be so
The key is knowing what your customers want and need from you When you run a business like a furniture store, your job is to produce and sell value. It’s both as simple and as complicated as that. When I see businesses getting value wrong, I have a physical reaction
Your warehouse employees are only as mindful of safety as you are. Show them you’re serious. We all know that working in a furniture store’s warehouse can be dangerous. With rising demands from customers to have that sofa yesterday and the introduction of automation to warehousing operations, more pressure is
General knowledge of the Consumer Product Safety Commission (CPSC) probably comes from high-profile product recalls. Once you’ve read the story and breathed a sigh of relief that you don’t sell or make the recalled product, you’ll go about your business and never give the agency a second thought. As a
What Retailers Need to Do Now to Stay Visible, Trusted, and Chosen The best retail sales associate in the world
Home furnishings retailers are facing a rapidly changing trade and customs environment, with several recent federal actions that could increase
Most conversations about the future of eCommerce focus on the surface—better website design, faster checkout, and smoother user experiences. While
A furniture eCommerce website needs to do more than display products. It should communicate scale, material, and quality without the
Effective April 6, 2026, the Trump Administration has modified the existing Section 232 tariffs on steel, aluminum, and copper products
AI & Retail Transformation: Your Roadmap to Smart Adoption The technology landscape for home furnishings retailers is evolving fast. For furniture retailers, simply adopting
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
MEMBER-ONLY DISCUSSION: Technology Connect with fellow HFA member retailers to exchange insights, challenges, and successes in using technology and AI
