And the even better answers behind them Selling furniture used to be so predictable: Plop down a few hundred bucks for a full-page newspaper ad or 30 seconds on the radio and TV and wait for the parking lot to fill up. Employees made a career out of working at
Turns out you can go home again. It just takes a lot of hard work to rebuild your family furniture store. Just ask Trevor McAllister. Looking back there were clues. No sirens or flashing blue lights, just subtle cues that maybe the retail furniture business wasn’t going to be so
The key is knowing what your customers want and need from you When you run a business like a furniture store, your job is to produce and sell value. It’s both as simple and as complicated as that. When I see businesses getting value wrong, I have a physical reaction
Your warehouse employees are only as mindful of safety as you are. Show them you’re serious. We all know that working in a furniture store’s warehouse can be dangerous. With rising demands from customers to have that sofa yesterday and the introduction of automation to warehousing operations, more pressure is
General knowledge of the Consumer Product Safety Commission (CPSC) probably comes from high-profile product recalls. Once you’ve read the story and breathed a sigh of relief that you don’t sell or make the recalled product, you’ll go about your business and never give the agency a second thought. As a
National Furniture Safety Week is coming up October 5–10, 2026, and HFA members are invited to participate. HFA has joined
Furniture retailers do not need more random posting. They need content that earns attention, creates intent, and gives shoppers a
Retailer-focused education will explore AI, marketing, operations, customer experience, tariffs, and business growth The Home Furnishings Association (HFA) will present
On September 1, 2026, U.S. Customs and Border Protection (CBP) issued an advance notice of proposed rulemaking (ANPRM), requesting input
Running a successful home furnishings business takes more than offering great products and excellent customer service. Retailers must also recruit
New research from Elevate puts the Gen X woman at the center of the furniture story. Surveying 1,210 Gen X shoppers at every stage of
Men and women often bring different priorities to their jobs, and the companies that understand those differences build stronger teams, deeper loyalty, and better business
MEMBER-ONLY DISCUSSION: Merchandising Connect with fellow HFA member retailers to exchange insights, challenges, and successes in merchandising. Share ideas for
