Most conversations about the future of eCommerce focus on the surface—better website design, faster checkout, and smoother user experiences. While these improvements matter, they are no longer the primary constraint. Today’s customers expect more than just a clean interface. They expect accurate delivery timelines, real product availability, and fast fulfillment.
Why Data-Driven Sourcing Is Becoming Non-Negotiable On April 2, 2025, President Trump announced sweeping new import tariffs that immediately reshaped cost structures across industries, including home furnishings. Companies recalculated landed costs, revisited pricing strategies, and reassessed sourcing exposure almost overnight. Less than a year later, on February 20, 2026, the
How Strong Leadership Drives Performance, Culture, and Consistency Traffic patterns fluctuate, customer expectations continue to evolve, and competition remains strong
There is an important update for home furnishings retailers and other importers affected by IEEPA tariffs: the refund process is
The U.S. Supreme Court has struck down a significant portion of the administration’s previous tariff measures, marking an important moment
When service contracts are presented alongside customer furniture selection, they feel natural and valuable. When they are saved for the
When the Home Furnishings Association named Stacie Bedford, Chief Creative Officer of Evans’ Heritage Home, the recipient of the 2026
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
MEMBER-ONLY DISCUSSION: eCommerce Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.
