Despite the growth of online sales, there’s still a great demand for traditional, brick-and-mortar stores. A Rutgers University study showed that competitive advantages such as easy return processes, a pleasant and engaging store environment, and amazing customer service combine to create in-store experiences that drive sales and increase repeat customers.
Shop Talk
That’s because it won’t be yours anymore. Successfully transitioning your furniture store from one generation to the next requires a leader who’s willing to let go. Perhaps no other retail sector has as many family businesses running through it than the furniture business. Odds are good you’re probably running or
Tips for keeping your family business humming along for generations You’ve probably read the statistics: Barely three out of 10 family businesses survive to the second generation, according to Forbes. By the time third-generation family members show up for work that number is down to one. As bleak as that
The biggest elements of retail success are inventory and selling. Traveling around the world consulting with retailers, I’ve seen my share of retail furniture operations in action. These operations come in all shapes and sizes, but there are typically three types of retailers. First, there are those who recognize and
…has your estate plan changed with it? We recently celebrated Dr. Martin Luther King Jr.’s birthday. King’s name is synonymous with grace under pressure, a wish for a peaceful resolution of differences and strength of character. But two years ago, King’s birthday was marred by ugly headlines surrounding his family’s
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