Last-mile delivery has become one of the most critical aspects of retail success. Customers expect fast, reliable, and professional delivery experiences, whether buying a sofa, a refrigerator, or a mattress. For retailers, the challenge is meeting these expectations and managing the costs, legal risks, and operational complexities that come with
In furniture retail, most sales are lost to the power of uncertainty, and this uncertainty often centers around affordability and
In the home furnishings industry, retailers and manufacturers are navigating a landscape defined by tightening margins, shifting consumer expectations, and
The Home Furnishings Association invites the industry to join us at High Point Market for a special celebration honoring the
As the furniture industry evolves and competition increases, we must ensure our sales associates and managers are consistently trained to
In furniture buying today, shoppers are more informed, selective, and skeptical than ever before. They’re not simply buying a sofa
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
MEMBER-ONLY DISCUSSION: eCommerce Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.
