Website accessibility for online retailers is crucial because it ensures compliance with legal requirements, opens new markets and customer segments, improves the user experience for all customers, and enhances the brand’s reputation. In today’s digital age, accessibility is not just a moral obligation but also a business imperative that retailers
The Americans with Disabilities Act (ADA) is a civil rights law that protects people with disabilities from discrimination. While websites and other digital content online are still not explicitly mentioned in the ADA, regulations and court orders show that the ADA does apply to web content. ADA compliance means you have
A pizza company’s website must comply with the Americans with Disabilities Act, a federal appeals court ruled Jan. 15. Furniture retailers likely would be subject to the same requirement. A three-judge panel of the 9th Circuit U.S. Court of Appeals in San Francisco reversed a lower court decision in Robles
The Home Furnishings Association (HFA) is closely following the latest developments surrounding the ongoing Supreme Court hearings on the legality
In furniture retail, delivery damage isn’t just a logistical hiccup—it’s a broken promise. The customer’s excitement turns to disappointment, the
The trade relationship between the US and China has been marked by a history of escalation and negotiation on several
Retailers are (rightly) investing in immersive 3D experiences to inspire and convert today’s mobile-first shoppers. Whether a beautifully rendered kitchen
The second National Furniture Safety Week is underway, with nearly 200 home furnishings companies participating. Furniture Safety Week aims to
Developing Tomorrow’s Leaders Today The long-term success of every retail business depends on one thing: its people. Preparing the next generation of leaders isn’t
Navigating Leadership in a Family Business Stepping into greater responsibility within a family business comes with unique opportunities—and its own set of challenges. From
The long-term success of every retail business depends on one thing: its people. Preparing the next generation of leaders isn’t
MEMBER-ONLY DISCUSSION: Family Business Dynamics Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family
