Managing remote employees has become a reality for many businesses, including home furnishings retailers. What started as a temporary measure during the pandemic has evolved into standard practice, with some employees working fully remote, others in a hybrid model, and some still on-site. For retailers balancing in-person sales teams with
Joining an established furniture retail sales team can feel daunting for a new associate. Walking into a showroom with seasoned
The G.R.O.W. Sales Coaching Model Part 1 In speaking with hundreds of furniture retailers over the last two years, I
The furniture industry is entering a new digital era. One where a dining table can be explored in 10 finishes,
When service contracts are presented alongside customer furniture selection, they feel natural and valuable. When they are saved for the
In retail home furnishings, many salespeople believe the key to closing more sales is knowing every detail about every product
AI is no longer just powering search bars and chatbots. New agentic AI experiences are changing how shoppers discover, evaluate, and buy products online. For
Join Peter Theran and Steve Fodor, LCB, MCS, Founder and CEO of Customs Services & Solutions, for a practical discussion on IEEPA tariffs, refund developments,
MEMBER-ONLY DISCUSSION: eCommerce Connect with fellow HFA member retailers to exchange insights, challenges, and successes in navigating family business dynamics.
